Benefit Harbor · 3 weeks ago
ERP Data Analyst/Auditor
United States
Full-time
Remote
Mid Level
$60K/yr - $65K/yr
2+ years expBenefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. The ERP Data Analyst/Auditor role involves assisting the ERP Operations Team with product mapping, audits, troubleshooting, and improving processes while ensuring effective communication with clients and internal teams.
ConsultingBig DataHuman ResourcesInformation TechnologyData IntegrationEmployee Benefits
Responsibilities
Perform mapping and product build/creation requested for ERP clients
Perform basic audits, document results and deliver back to the Operations Team. (This includes Copy Case, Employer, and Plan Definition)
Navigate through Sys Admin in Cases, Groups, and Cases providing accurate client related information and updates
Copy and update reports as needed for clients and the Operations Team
Assist with setup of new Divisions, Regions and/or Locations, Copy Eligibility, and Update Employer Admins
Analyze client escalations; research and trouble shoot from initial contact, sourcing internal partners as needed and maintaining ownership through resolution
Work with Developers to test and solve any client issues that arise
Continuously look for process improvements for clients and the organization such as automation and functionality enhancements
Meet expected timelines and assigned due dates for tasks and updates
Assist EDI Analyst with any tasks that may arise with data transfers, products, reports and case builds
Build strong relationships with BH employees (Operations Team and Developers)
Perform other duties and responsibilities as assigned
Qualification
Required
General Knowledge, Experience, Technical, and Problem-Solving Skills
Strong knowledge of Microsoft Office
Must have Intermediate Excel, Access
Must have health and benefits knowledge
Strong analytical skill-set and ability to use data to define and resolve issues
Competent in basic personal computer skills and knowledge, including keyboard skills, electronic folder/file organization and management, and email usage
Strong Written and Verbal Communication Skills with the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
Demonstrate ability to provide superior Customer Service
Must possess strong follow up and follow through skills with sense of urgency and attention
Experience in working collaboratively with teams
Strong work ethic and self-starter, able to effectively manage multiple clients and adapt to change within a fast-paced high intensity business setting
Must possess integrity, reliability and responsibility with strong organizational skills
Logical problem solver with excellent follow through, high attention to detail and trouble shooting skills
Bachelor's degree or related experience in business, preferably in case or product implementation
2+ years demonstrated experience with complex projects in the benefits industry (preferably health & benefits), or other related experience
Preferred
Database function knowledge preferred, but not required
Company
Benefit Harbor
Benefit Harbor is an information technology company providing eligibility management services.
51-200 employees
H1B Sponsorship
Benefit Harbor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
100%
Represents job field similar to this job
Engineering and Development
Trends of Total Sponsorships
*2025 (1)
2023 (2)
2022 (2)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$6M2024-10-18Series Unknown· $6M
Leadership Team
Yaser Amarneh
CTO
M
Mary Anne Caputo
Chief Operating Officer
Recent News
Coverager - Insurance news and insights
2025-04-15
Company data provided by crunchbase