Principle Choice Solutions, LLC · 1 week ago
Case Processing Analyst - Initial Vetting
Principle Choice Solutions, LLC is seeking a Case Processing Analyst to support personnel vetting case processing activities. The role involves reviewing and processing applications, ensuring compliance with regulations, and managing cases throughout the investigative lifecycle.
Customer ServiceConsultingHealthcareCall CenterHealth Care
Responsibilities
Review, validate, and process personnel vetting applications in accordance with established procedures and applicable publications
Perform application ingestion activities, including screening, scheduling support, agency contacts, reopens, upgrade/downgrade actions, fingerprint processing, and case review functions
Ensure applications are complete and accurate prior to case scheduling
Process case maintenance activities, including virtual case management, attachment and release processing, imaging, case monitoring, and system updates
Monitor assigned cases throughout the investigative lifecycle and take appropriate action to support case completion and delivery
Complete assigned item-level processing tasks, including records searches, verification activities, data review, system updates, and investigative support functions
Conduct research and coordinate with data providers, agencies, and internal stakeholders to obtain required information
Process military, citizenship, law enforcement, education, employment, financial, and other investigative record items as assigned
Complete post-scheduling validations and ensure compliance with applicable investigative requirements
Process telephone liaison requests, file releases, case corrections, adjudication entries, and post-closing activities
Digitally image and archive case materials when required
Utilize approved systems, automated tools, and manual processing methods to complete assigned work
Complete rework and corrective actions when quality reviews identify deficiencies
Maintain production, timeliness, accuracy, and quality standards established by contract requirements
Safeguard Government information, Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), equipment, and records
Perform other duties as assigned in support of personnel vetting operations and mission requirements
Qualification
Required
Must possess or be able to obtain and maintain an active security clearance including favorable adjudication of a personnel vetting investigation, a Common Access Card (CAC) for network and facility access, and enrollment in the Continuous Vetting (CV) program
Strong attention to detail and commitment to accuracy
Ability to review, analyze, verify, and process information in accordance with detailed procedures
Ability to manage multiple priorities while maintaining productivity and quality standards
Strong written and verbal communication skills
Ability to work independently and as part of a team
Ability to learn complex processes, procedures, and system requirements
Proficiency using Microsoft Office applications and computer-based systems
Ability to maintain professionalism while supporting mission-critical Government operations
Must be a U.S. citizen; work sponsorship is not available due to federal security restrictions
Preferred
Experience working in administrative processing, records management, investigations support, compliance, quality review, customer service, or data processing environments preferred
Experience working with sensitive or confidential information preferred
Benefits
$4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)
Remote position
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS, customer, Government, and mission-related data.
Government Furnished Equipment (GFE)
Virtual Desktop Infrastructure (VDI)
VPN connectivity
Workflow management applications
Document repositories
Personnel vetting processing systems
Company
Principle Choice Solutions, LLC
Founded in 2014, Principle Choice Solutions is a 100% Service-Disabled Veteran-Owned Small Business with its headquarters in Northern Virginia and locations across the United States.