GuidePoint Security · 5 days ago
Sales Operations Specialist (Northwest)
United States
Full-time
Remote
Mid Level
3+ years expGuidePoint Security is a rapidly growing cybersecurity firm that provides trusted expertise and solutions to organizations. The Sales Operations Specialist supports sales and marketing efforts by managing quotes, opportunities, and customer interactions while ensuring accurate forecasting and assisting with regional marketing events.
Cyber SecurityInformation TechnologySecurity
No H1B
U.S. Citizen Only
Responsibilities
Use Salesforce.com to generate quotes, track opportunities and process orders
Promptly respond to internal and external inquiries
Suggest creative pricing and payment solutions balancing customer need and pricing policies
Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives
Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings
Develop and maintain relationship with GuidePoint key vendors and customers
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
Leverage resources and relationships to bring value to customers
Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
Work with the team to analyze information and make decisions that benefit GuidePoint Security
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables
Qualification
Required
High School Diploma or GED required
3+ years in a customer service/sales support type role
Prior experience in Customer Relationship Management (CRM) software required
Intermediate level experience with Microsoft Office and Internet Navigation
Self-motivated with excellent prioritization and multitasking abilities
Must have outstanding attention to detail and commitment to follow-through
Ability to work well with a team
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid Math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills
Demonstrates a willingness to learn and use AI-enabled tools
Ability to work flexible work schedule required
Preferred
Associate Degree or equivalent from two year college or technical school preferred
A background in the IT industry is preferred
Experience with Salesforce.com preferred
Technical sales/support and outbound calling experience preferred
Benefits
Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family)
If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option
Company
GuidePoint Security
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations minimize risk.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2023-10-10Private Equity
Leadership Team
Michael Volk
Chairman & CEO
J
Joe Leonard
CTO & VP Security Strategy
Recent News
2026-08-11
EIN Presswire
2026-07-21
Company data provided by crunchbase