SEPHORA · 2 weeks ago
Senior Manager, AI & Digital Shopping
United States
Full-time
Remote
Lead/Staff
$130K/yr - $174K/yr
6+ years expSephora is a company that values beauty, diversity, and inclusivity, and they are seeking a Senior Manager for AI & Digital Shopping. In this role, you will shape the future of client experiences by developing AI-powered shopping capabilities and leading a high-performing team to enhance digital shopping experiences.
BeautyE-CommerceRetailCosmetics
Responsibilities
Develop and execute the strategy, roadmap, and prioritization for AI-powered shopping experiences across Sephora's website and mobile apps
Drive the continuous evolution of digital shopping experiences, including guided discovery, product diagnostics, personalization, and decision-support tools
Partner with the Senior Director, AI Experiences to define the future vision for Sephora's AI-enabled digital shopping journey
Evaluate emerging technologies and AI capabilities to identify opportunities that improve the client experience and differentiate Sephora in the digital marketplace
Partner closely with Product Management, Engineering, Analytics, UX, Digital Merchandising, Loyalty, Promotions, and Testing teams to translate business opportunities into scalable product solutions
Build business cases, define product requirements, and prioritize initiatives based on client needs, business impact, and technical feasibility
Lead a test-and-learn culture by defining success metrics, partnering on experimentation strategies, analyzing results, and optimizing experiences through data-driven insights
Influence build-versus-buy decisions by evaluating internal capabilities and third-party vendor solutions
Manage external vendor relationships and ensure solutions align with Sephora's client experience standards and long-term strategy
Monitor key performance indicators and use data to inform investment decisions and future enhancements
Lead, coach, and develop a direct report while fostering a collaborative, high-performing, and curious team culture
Build strong cross-functional relationships and influence stakeholders at all levels to drive alignment and execution
Qualification
Required
6+ years of experience in ecommerce, digital product management, digital strategy, marketing, or a related field
1+ years of people management experience with a passion for coaching and developing talent
Experience leading digital customer experiences or product initiatives, ideally within ecommerce or retail
Strong understanding of AI-powered consumer experiences, personalization, recommendation engines, or emerging digital technologies
Demonstrated ability to develop product strategies, roadmaps, and business cases that drive measurable business outcomes
Experience working cross-functionally with Product, Engineering, Analytics, UX, and Marketing teams
Strong analytical mindset with the ability to leverage data, experimentation, and customer insights to make informed decisions
Excellent communication and stakeholder management skills, with the ability to influence across multiple levels of the organization
Exceptional problem-solving, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
High attention to detail and the ability to thrive in a fast-paced, evolving environment
Passion for innovation, digital experiences, and creating exceptional client shopping journeys
Benefits
Individuals employed in this position may also be eligible to earn bonuses.
Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage.
Sephora also fully covers our employees’ disability and life insurance.
We offer a competitive 401k with 4% match as well as FSA and HSA programs.
We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
Career growth is built into every role, with access to training, development, and tuition reimbursement.
Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Plus, volunteer and donation matching.
Company
SEPHORA
Sephora is an online shopping site that offers a range of beauty products such as cosmetics and skincare items.
10001+ employees
H1B Sponsorship
SEPHORA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
3%
Represents job field similar to this job
Product Management
Engineering and Development
Management and Executive
Marketing
Accounting and Finance
Human Resources
Sales
Trends of Total Sponsorships
*2026 (31)
2025 (37)
2024 (49)
2023 (69)
2022 (49)
2021 (29)
2020 (32)
Funding
Current Stage
Late StageLeadership Team
Artemis Patrick
President and CEO, North America
Tara Maffeo
Senior Vice President, Store Experience and Business Operations
Recent News
2026-08-05
koreajoongangdaily
2026-08-05
Company data provided by crunchbase