Crum & Forster · 4 days ago
Product Owner - Insurance (Remote)
United States
Full-time
Remote
Mid Level
$87K/yr - $128K/yr
3+ years expCrum & Forster is a leading insurance provider with a strong history of helping customers manage risk. The Product Owner will serve as a key link between business and technology teams, optimizing processes and driving product development to align with business objectives.
Property & Casualty InsuranceHealthcareCommercial InsuranceHealth CareInsuranceRisk Management
Responsibilities
Partner with business leadership to develop and maintain a comprehensive product roadmap aligned with operational and business objectives
Prioritize features and enhancements based on business value, technical constraints, risk, and regulatory requirements
Balance competing priorities across multiple insurance products while managing stakeholder expectations
Collaborate with Portfolio Management to ensure alignment with enterprise-wide initiatives
Define measurable success criteria for product implementations and track outcomes
Evaluate opportunities to improve workflows, user experience, and operational effectiveness across supported platforms
Serve as the accountable owner for the product backlog, ensuring clarity, transparency, and continuous prioritization
Write clear business requirements, user stories, and comprehensive acceptance criteria
Translate complex business needs into actionable product and process solutions for development teams
Lead Agile ceremonies including backlog refinement, sprint reviews, and related planning activities
Coordinate with Program Increment (PI) Planning sessions to ensure alignment with broader delivery timelines
Use Jira and related Agile tools to manage backlog items, priorities, dependencies, and sprint progress
Collaborate with QA teams and support User Acceptance Testing prior to deployment
Develop and execute change management plans for implementations
Design and deliver targeted training sessions for stakeholders during product rollouts
Create user adoption metrics and track progress against implementation goals
Facilitate regular feedback sessions with end users to drive continuous improvement
Serve as the primary escalation point for operational issues related to implemented products
Develop communications that clearly articulate the value proposition, business impact, and benefits of new capabilities
Partner with business stakeholders to gather feedback, clarify requirements, and support adoption of process and technology changes
Establish and monitor KPIs for product performance and operational efficiency
Define and track success metrics such as adoption, cycle time improvement, defect reduction, and stakeholder satisfaction
Identify optimization opportunities across platforms to improve workflow efficiency
Support disaster recovery planning and business continuity for critical systems
Occasional travel to other C&F locations for collaborative planning sessions (10%)
Regular participation in PI planning events (quarterly)
Support during implementation weekends (scheduled 4–6 times annually)
Qualification
Required
Bachelor's degree or equivalent experience
3+ years of experience, preferably in insurance operations, underwriting, product ownership, product management, or business analysis
Strong ability to write clear, detailed business requirements, user stories and acceptance criteria
Experience using Jira or similar work management tools to manage product backlogs, stories, and sprint activities
Demonstrated ability to translate complex business needs into actionable product and process solutions
Demonstrated ability to prioritize competing stakeholder needs and make effective tradeoff decisions based on value, risk, and delivery constraints
Working knowledge of Agile methodologies and experience in Scrum environments
Strong analytical capabilities with data-informed decision-making skills
Excellent communication and presentation skills for technical and non-technical audiences
Preferred
Experience with Origami Risk or similar claim administration systems
Proficiency with Confluence or similar documentation tools for requirements and process documentation
Certified Scrum Product Owner (CSPO) or similar certification
Experience leading operational transformation initiatives
Knowledge of underwriting workflows and decision processes
Understanding of insurance regulatory requirements and their impact on product development
Benefits
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
Tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
Matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
Occasional travel to other C&F locations for collaborative planning sessions (10%)
Regular participation in PI planning events (quarterly)
Support during implementation weekends (scheduled 4–6 times annually)
Company
Crum & Forster
Crum & Forster specializes in commercial insurance, claims, risk assessments as well as accident and health insurance.
1001-5000 employees
H1B Sponsorship
Crum & Forster has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
4%
Represents job field similar to this job
Product Management
Engineering and Development
Management and Executive
Accounting and Finance
Marketing
Legal and Compliance
Trends of Total Sponsorships
*2026 (3)
2025 (7)
2024 (10)
2023 (3)
2022 (12)
2021 (9)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
David Thomas
Senior Vice President - Head of Surety Claims
David Webb
Senior Vice President, C&F Stop Loss
Recent News
Company data provided by crunchbase