Xurrent · 2 weeks ago
Sales Engineer
United States
Full-time
Remote
Mid Level
$98K/yr - $123K/yr
3+ years expXurrent is an innovative company leading the next wave of service and operations innovation with its AI-driven Operations Management platform. The Sales Engineer will serve as a trusted technical advisor, partnering with Account Executives to guide prospects through the sales journey by delivering tailored demonstrations and addressing operational challenges with Xurrent's solutions.
Artificial Intelligence (AI)FinanceCloud ComputingCustomer ServiceEnterprise SoftwareOutsourcingProperty & Casualty InsuranceSoftwareAsset ManagementCloud ManagementIT ManagementRisk ManagementService Industry
Responsibilities
Develop and demonstrate subject matter expertise across the Xurrent, StatusCast, and Zenduty platforms and related ITSM/ITOM solutions
Design and deliver tailored product demonstrations and proof-of-value engagements aligned to each prospect’s business goals, technical requirements, and evaluation criteria
Partner closely with Account Executives throughout the sales cycle to support technical discovery, solution alignment, and deal progression
Lead technical discovery conversations to understand customer workflows, pain points, and operational goals, translating business challenges into solution-driven outcomes using Xurrent products
Own the preparation, customization, and delivery of compelling software demonstrations that align with prospective customer requirements and use cases
Maintain a strong understanding of the competitive landscape and confidently address technical and business objections during the sales process
Collaborate cross-functionally with Product Marketing, Integration Architects, Service Management Architects, Product Management, Development, and Customer Success teams to develop and maintain high-quality presales assets and solution messaging
Ensure presales collateral and technical messaging accurately position Xurrent solutions to address customer challenges and business outcomes
Participate in RFI, RFP, and RFQ processes by developing technical responses that clearly communicate customer value and solution fit
Identify opportunities to deliver measurable business outcomes and develop innovative solutions in collaboration with internal stakeholders
Support Sales organization objectives and contribute toward individual and team revenue goals
Build and maintain strong relationships with prospective customers and key stakeholders
Maintain accurate and up-to-date opportunity, technical evaluation, and customer interaction details within CRM systems
Manage and maintain demo environments, including software upgrades, configurations, integrations, and new feature enablement
Provide actionable customer and market feedback to Product Management to help shape future product enhancements
Ensure a smooth transition from sales to implementation by partnering closely with Customer Success and delivery teams
Qualification
Required
3-5 years of experience in a customer-facing technical role such as Solutions Engineer or Sales Engineer
Strong problem-solving, organizational, and time management skills
Results-driven mindset with the ability to manage multiple priorities in a fast-paced environment
Technical proficiency in cloud architecture and SaaS platforms
Strong customer-facing communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
High attention to detail and strong collaboration skills
Preferred
Experience with ITSM, ESM, or ITOM platforms
Familiarity with Incident Management processes and ITIL frameworks
Experience with iPaaS platforms and building API-based integrations/connectors between enterprise systems
Exposure to enterprise software evaluations, technical sales cycles, or presales consulting
Familiarity with SaaS delivery models and cloud-native architectures
Company
Xurrent
Xurrent is a cloud-based IT and Enterprise Service Management application that supports the SIAM approach.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.01MKey Investors
PSG EquityStorm Ventures,Tornado CapitalStorm Ventures
2023-05-25Private Equity
2021-05-25Series Unknown· $2.3M
2018-02-21Seed· $1.65M
Leadership Team
Brian Wenngatz
Chief Executive Officer
Martijn Adams
VP Global Channel & General Manager EMEA
Recent News
2026-06-27
2026-06-23
2026-06-18
Company data provided by crunchbase