Cardinal Health · 2 weeks ago
Manager, Application Development, SAP BRIM
United States
Full-time
Remote
Lead/Staff
$123K/yr - $194K/yr
8+ years expCardinal Health is seeking a highly experienced, strategic, and hands-on Manager, SAP BRIM Run Operations to join the SAP Center of Excellence. The successful candidate will be accountable for the stable run, support, and continuous enhancement of Cardinal Health's SAP BRIM landscape, while leading a team of engineers and ensuring operational excellence.
HealthcareHospitalHealth CareMedical
Responsibilities
Lead and manage day-to-day SAP Run operations for the S/4HANA system supporting the BRIM functionality, ensuring secure, stable, compliant, and high-performing system functionality
Oversee end-to-end incident, defect, problem, enhancement, and change management processes specifically tailored for all core SAP BRIM modules
Work closely with managed service partners and external vendors to ensure strict adherence to SLAs and KPIs for system uptime, support responsiveness, and resolution times
Lead the rapid resolution of System Restoration Tickets (SRTs) and operational crises, providing technical direction and clear stakeholder communications
Oversee the order and delivery flow, batch management, and job scheduling, proactively identifying and automating recurring incidents
Collaborate with other SAP and non-SAP process tower leaders (such as RTR, MDT, and middleware teams) to ensure cohesive end-to-end solutions that protect downstream processes
Monitor and support critical integrations involving multiple systems (e.g., Salesforce, external mediation systems, EDI, APIs, Web Services, and digital payment systems) and lead troubleshooting efforts
Champion and drive the hands-on usage of AI tools and automated processes to boost operational productivity, optimize team delivery, and drive self-healing system capabilities
Influence internal business partners and external vendor teams to leverage standard 'out-of-the-box' SAP BRIM solutions, aggressively minimizing technical debt and custom developments
Keep pace with emerging technologies and SAP releases, translating business needs into modern system capabilities
Take full responsibility for IT General Controls (ITGC), SOX compliance, and successful audit readiness within the SAP S/4HANA BRIM platform
Maintain rigorous standards for documentation, user access management, and segregation of duties (SoD)
Direct, mentor, and develop a diverse team of functional and technical SAP BRIM professionals
Successfully balance available team capacity (resources) against incoming operational demands, support tickets, and minor enhancement projects
Act as a collaborative leader who excels at gaining consensus across business stakeholders, internal IT partners, and offshore vendors
Qualification
Required
Minimum of 3+ years of dedicated, deep technical and functional experience in SAP BRIM (Billing and Revenue Innovation Management)
Proven experience managing SAP Run/Support operations post-implementation in a high-volume, enterprise-level SAP Center of Excellence (CoE)
Experience with incident, problem, and change management in a production SAP environment
Deep architectural understanding and configuration awareness across core BRIM modules such as: SOM (subscription lifecycles, provider contracts, and charge plan triggering), CM (usage event collection, mediation workflows, and rules), CC (charging plans, rating clusters, CC Core Tool, and CDC), CI (BIT processing, billing, and invoicing rules), FI-CA (payment lots)
Hands-on proficiency using modern AI tools (e.g., generative AI assist, automated testing, predictive diagnostics) to accelerate code review, configuration verification, and troubleshooting
Strong interface experience utilizing IDocs, RFCs, APIs, and enterprise middleware
Ability to read, understand, and debug ABAP code to facilitate rapid issue isolation and system troubleshooting
Practical knowledge of Agile and Waterfall methodologies (e.g., SAP Activate/ASAP) and experience with robust transport control/change management tools (e.g., Active Control)
Solid understanding of SAP S/4HANA architecture and operations
Experience with SAP S/4 HANA technologies (BRF+, Fiori Apps etc.)
Understanding of change management and transport management tools (Active Control)
Strong experience in translating business requirements into technical capabilities and solutions
Functional knowledge of multiple SAP modules (e.g., OTC, RTR, MDT)
Preferred
Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
8+ years of hands-on experience in SAP ERP landscapes, with at least 3+ years in a formal leadership, managerial, or team lead role
Experience with Digital Payment Add-ons
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
10001+ employees
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
84%
Represents job field similar to this job
Engineering and Development
Management and Executive
Product Management
Accounting and Finance
Legal and Compliance
Customer Service and Support
Marketing
Sales
Trends of Total Sponsorships
*2026 (81)
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Leadership Team
Jason Hollar
Chief Executive Officer
Aaron Alt
Chief Financial Officer
Recent News
2026-07-29
Medical Device Network
2026-07-22
Company data provided by crunchbase