E2 Optics · 2 weeks ago
Program Manager, Strategic Accounts
United States
Full-time
Remote
Lead/Staff
10+ years expE2 Optics is an award-winning, Woman-Owned technology integrator leading the charge in the data center revolution. The Program Manager for Strategic Accounts is responsible for driving relationship strategies, collaborating with various teams to ensure project success, and overseeing program evaluations and reporting.
Information TechnologyTelecom & CommunicationsTelecommunications
Responsibilities
Promote company Core Values to foster and safeguard family-centric culture
Responsible for driving relationship strategy for E2 within the strategic account nationwide
Meet goals and metrics in accordance with the mission and goals of the Executive Leadership
Drives collaboration with Company's Safety, Quality, Cost Controls, Continuous Improvement and Operations Teams to ensure delivery of successful projects in excellence, on time and on budget
Developed and oversee evaluation methods to assess program strengths and identify areas for improvement
Produce accurate and timely reporting of program status throughout its life cycle. Oversees project proposals, contracts, finances and ensure profitability is being maximized. Acts as the primary point of escalation before escalating to corporate management
Develops strong relationships with regional and corporate customer personnel. Coordinates and runs monthly and quarterly presentations as requested by the customer
Assists Senior Project Managers by: Providing training, coaching, and motivation
Assist Sr. Project Managers in developing budgets and managing overhead appropriately
Identifying areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Addresses customer and employee satisfaction issues promptly
Adheres to high ethical standards and complies with all regulations/applicable laws. Prioritize communication and collaboration both internally and externally
Coordinates with corporate human resources, information technology and administration as needed to accomplish business objectives and meet legal and compliance requirements
Develop and maintain strong relationships with manufacturer and distribution partners
Accomplish tasks, roles and results as assigned by management
The individual in this role should be able and willing to travel up to 50% or as required by E2 Optics and/or the customer(s)
Qualification
Required
Bachelors degree required
OSHA 10 required
7 - 10 years telecommunications/low voltage management and revenue growth experience
10+ years construction/telecommunications/data center industry experience with strong background in multiple facets of technology
Demonstrated experience with program management, leadership, scheduling, cost control and risk and opportunity management
In-depth understanding of hyperscale engineering requirements, such as data center design, construction and operations, infrastructure installations and quality and safety protocol
Proven project management experience on time, on budget, with safety and quality required
Demonstrated commitment to supporting an environment of world-class client focus, transparency and collaboration
Decision Making and Judgment: This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
Strong leadership, human resources management and conflict resolutions skills
Ability to meet sales targets and production goals
Ability to influence and negotiate
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) and MS Project
Ability to understand and effectively quote every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing
Proficient with reading and understanding blueprints of building floor plans and construction designs
Knowledge of data infrastructure industry including technology, quality and safety standards
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
Knowledge of the PMBOK Guides and Standards. Familiarity with industrys rules and regulations
Excellent organizational, delegation, and communication skills
Results driven and customer focused
Critical thinking and problem-solving skills
Impeccable problem-solving skills
Demonstrated and effective communication and interpersonal skills
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
Strong ability to work in teams and foster confidence in all
Must be able to meet E2 Optics driving standards policy
Preferred
Business Administration or Construction is preferred
PMP certification preferred
RCDD certification is preferred
BICSI Technician Certified preferred
OSHA 30 is preferred
Experience with security, audio visual, videoconferencing, wireless communications preferred
Benefits
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Company
E2 Optics
E2 Optics is a telecommunications company providing data center installations services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kristi Alford
President and CEO
Company data provided by crunchbase