Natera · 3 weeks ago
Senior Sales Engineer
United States
Full-time
Remote
Senior Level
$120K/yr - $180K/yr
6+ years expNatera is a global leader in cell-free DNA testing dedicated to oncology, women’s health, and organ health. The Senior Sales Engineer will provide crucial technical support to the sales team during pre-sales and customer expansion activities, acting as the primary technical resource for various assessments and implementations.
BiotechnologyLife ScienceHealthcareMedical DeviceFashionGeneticsHealth CareHealth DiagnosticsMedicalWomen's
Responsibilities
Lead technical aspects of pre-sales and customer discovery conversations, focusing on EHR integrated digital engagement solutions and clinical care pathway optimizations
Provide pre-sales technical support to Sales team
Manage technical responses for RFPs, RFIs, security assessments, and other requests
Provide technical scoping, implementation, and success during initial pilot phases
Act as a liaison between Sales, Product, Engineering, EHR and other internal teams
Contribute to product strategy based on market insights and customer feedback
Qualification
Required
EHR analyst experience
BA/BS university degree in technical discipline
6 years of experience in technical pre-sales roles
Strong problem solving ability
Selling to customer needs
Refined presentation skills to variety of audiences (both technical and non-technical)
Excellent written and verbal communication
Proven requirements analysis
Experience with EHR systems (Epic, Athena, etc.) and HIPAA security protocols
Technical Expertise: Understanding of product's technical aspects; Explains complex concepts simply; Stays current with industry trends and competing technologies
Solution-Oriented Mindset: Quickly grasps customer needs and crafts tailored solutions
Creatively overcomes objections and demonstrates product value
Excellent Communication: Articulates technical concepts clearly to diverse audiences
Comfortable presenting to C-level executives and engineering/IT teams
Collaborative Team Player: Works effectively with sales, product, engineering, EHR, and compliance teams
Facilitates smooth inter-departmental communication to drive deals forward
Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships
Provides exceptional pre-sales support and ensures smooth post-sales transitions
Adaptability: Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements
Problem-Solving Skills: Identifies and resolves complex technical issues during sales process
Thinks on feet during customer interactions and demos
Strategic Thinking: Understands broader business impact of technical decisions
Contributes valuable insights to product strategy based on market trends and customer feedback (VOC)
Preferred
Epic EHR certification desired
General programming skills (desired)
Background knowledge of genetic testing, NGS, and bioinformatic analysis preferred
Familiarity with SQL, JSON, Snowflake, AWS, HL7
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Natera employees and their immediate families receive free testing
Fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Sales
Engineering and Development
Product Management
Management and Executive
Customer Service and Support
Legal and Compliance
Creatives and Design
Accounting and Finance
Human Resources
Trends of Total Sponsorships
*2026 (13)
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Matthew Rabinowitz,Roelof BothaSofinnova InvestmentsHarmony Partners,OrbiMed
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
Company data provided by crunchbase