PNC · 2 weeks ago
Business Banking Sales Consultant - Customer Care Center
United States
Full-time
Remote
Entry Level
1+ years expPNC is a bank that values its people as its greatest differentiator and competitive advantage. The Business Banking Sales Consultant role focuses on enhancing client relationships through effective communication and understanding of client needs, while promoting PNC's products and services to drive engagement and loyalty.
BankingFinanceFinancial Services
No H1B
Responsibilities
Responsible for the acquisition and growth of new and/or existing clients through direct marketing and branch delivery model
Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet may present the full range of PNC's products and services during each customer interaction
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
Builds an effective internal network within branch distribution and product partners to actively acquire new clients and/or expand existing clients to further enhance the client experience. Demonstrates commitment to quality by delivering the CARES model to customers and service partners
Through discovery conversations, identifies and implements client solutions and, as appropriate, collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management
Qualification
Required
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Accountability
Continual Improvement Process
Customer Interactions
Customer Service
Decision Making
Relationship Building
Results-Oriented
Technical Support
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Years of service
Company
PNC
PNC is a financial service company that supplies retail, corporate, and institutional banking solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Robert Reilly
Executive vice president and Chief financial officer
Keith Hayes
SVP, PNC Aviation Finance
Recent News
2026-08-05
Company data provided by crunchbase