SiriusXM · 2 weeks ago
Part Time Merchandising & Partner Marketing Assistant
United States
Part-time
Remote
Entry Level
0+ years expSiriusXM is a leading audio entertainment company in North America, known for its subscription and ad-supported audio products. The Part Time Merchandising & Partner Marketing Assistant will support merchandising, ecommerce, and partner marketing initiatives through project coordination, customer service, and operational support.
Media and EntertainmentMusicPublishingAerospaceBroadcastingInternet RadioNewsSatellite Communication
No H1B
Responsibilities
Support partner marketing campaigns, merchandising initiatives, and promotional programs through routine project coordination and administrative support
Submit and manage creative tickets and asset requests for email, social media, ecommerce, promotional campaigns, and merchandising initiatives, following documented procedures
Coordinate with internal stakeholders and external creative agencies (including Fusion) to route requests, track status, and communicate updates to the lead/owner
Assist with the creation and delivery of email graphics, social media assets, hero banners, promotional campaign materials, and merchandise creative/artwork by gathering inputs and ensuring files are organized for review
Help maintain marketing calendars, campaign timelines, launch schedules, and creative deliverables by updating trackers and reminders
Track creative requests, revisions, approvals, and final asset delivery, escalating delays or unclear requirements to your manager
Organize and maintain partner asset decks, campaign documentation, creative files, and reporting materials
Assist with presentations, campaign recaps, and operational reporting as needed
Provide customer service support across SiriusXM ecommerce storefronts, responding to inquiries related to orders, shipping, returns, exchanges, and product questions, using standard templates and policies
Process customer orders, refunds, replacements, and returns in a timely and professional manner, escalating exceptions
Track merchandise shipments sent to hosts, talent, venues, partners, and live events
Maintain shipment tracking logs, delivery confirmations, and fulfillment records
Escalate customer service issues when appropriate and log recurring themes that may impact the fan experience
Qualification
Required
High school diploma required
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment, with guidance from your manager
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
Must have legal right to work in the U.S
Preferred
Coursework or degree progress in Marketing, Business, Communications, Merchandising, or a related field is a plus
Previous experience (e.g., internships, part-time roles, campus orgs, or customer service) is a plus, but not required
Experience working with creative teams, agencies, or vendors is a plus
Familiarity with ecommerce platforms such as Shopify, WooCommerce, or similar systems is preferred
Familiarity with Monday.com, Canva, Tableau, or Branch is a plus
Interest in digital marketing, merchandising, ecommerce, and fan engagement
Experience with automation and/or AI tools such as chatGPT, Gemini, etc
Benefits
Discretionary short-term and long-term incentives
Company
SiriusXM
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
JP Morgan ChaseBerkshire HathawayLiberty Media
2026-02-26Post Ipo Debt· $1.25B
2025-08-20Post Ipo Debt· $2B
2025-07-04Post Ipo Equity· $459M
Leadership Team
Jennifer Witz
Chief Executive Officer
Wayne Thorsen
Executive Vice President & Chief Operating Officer
Recent News
Digital Music News
2026-08-08
The Hollywood Reporter
2026-08-06
Company data provided by crunchbase