TDS Telecommunications LLC · 3 weeks ago
Specialist-PRS
United States
Full-time
Remote
Mid Level
$19.36/hr - $29.04/hr
2+ years expTDS Telecom is a company dedicated to connecting people through advanced fiber internet technology. They are seeking a Specialist-PRS who will be responsible for accurate plant record updates and coordinating plant and device cutover processes. The role requires attention to detail and proficiency in various technical systems related to telecommunications.
MarketingPublic Relations
Responsibilities
Building and updating computer-based records of outside plant and switching equipment for all TDS Telecom operating companies. The data will need to have a high degree of accuracy, integrity, and consistency
Interprets maps, staking sheets, cut sheets, switching additions, Engineering Packages, and PTT Projects, etc. Works Directly with Engineering, Local Field Service Techs and OSP Records to acquire necessary information to facilitate timely creation of cut-sheet data and the posting of As-Built data upon project completion
Provide OSP Records support to LBO’s, FST’s, OSP Engineering, OSP Implementation, FST Contact Center, Service Activation, and Service Center Translations
Miscellaneous Project work, report running (Crystal, Martens, etc)
Assists in data collection or other tasks as requested
Keeps abreast of technical developments and the skills needed to assume expanded job responsibilities in the sophisticated telecommunication service offerings
Qualification
Required
Associates degree (or higher) -OR- 2+ years professional work experience
Preferred
Associate Degree in telecommunications field is highly desirable
Understanding of telecommunications industry
Knowledge of Outside Plant standards (Copper and PON, Aerial and Buried), Network Switch platforms and formats, Network Devices (AFC, Anymedia, SLC5, SLC2000, SLC96, Calix, Entrisphere, 1218, ADC, Adtran, Alcatel, Seiscor, Tellabs, Pair gain devices (Go digital, DAML, DDL, CM8, Conklin, PG-Flex, PG-Plus, Pairspan, Pairgain, Wescom)
Prior customer service, telecommunications or telemarketing experience is desirable
Understanding of telecommunication products, facilities, and terminology, and services
Ability to adapt to rapid changes
Excellent interpersonal communication skills (i.e. verbal, written, listening)
Time management skills
Problem solving skills (i.e. customer complaints, troubleshooting)
Multi-task management skills
Knowledge of related company procedures and applications
Ability to read maps, staking sheets, cut sheets and accurately interpret data
PC Computer Skills - knowledge of, but not limited to, MS Office and CAD based programs
Ability to work cohesively in a team environment
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
Associates scheduled to work 20 or more hours per week have access to:
Associates working 30 or more hours per week additionally have access to:
All associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.
Company
TDS Telecommunications LLC
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.
1001-5000 employees
H1B Sponsorship
TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
100%
Represents job field similar to this job
Engineering and Development
Trends of Total Sponsorships
*2025 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ken Paker
SVP Information and Network Technology & CTO
Mark Barber
SVP Network Operations
Recent News
PR Newswire
2026-08-07
Helena Independent Record
2023-12-27
2023-12-27
Company data provided by crunchbase