PM Hotel Group · 2 days ago
Regional Vice President | Operations | Modus by PM Hotel Group
United States
Full-time
Remote
Director/Executive
$160K/yr - $190K/yr
10+ years expPM Hotel Group is seeking a strategic, people-first Regional Vice President of Operations to lead and elevate their growing portfolio of hotels on the West Coast. This high-impact leadership role is responsible for the overall performance of properties, guiding General Managers, and ensuring exceptional guest experiences while fostering a culture of accountability and engagement.
Hospitality
Responsibilities
Provide strategic oversight and operational accountability across a multi-property West Coast portfolio, driving balanced results across financial performance, guest experience, and colleague engagement
Partner with General Managers to develop and execute annual strategic plans, budgets, and operating plans that reflect both property-level realities and company-wide priorities
Monitor and analyze portfolio performance across key metrics — revenue, GOP, STR, guest satisfaction, and colleague engagement — and take decisive action when results require it
Serve as the primary point of escalation for property-level issues requiring regional-level judgment, resources, or visibility
Recruit, develop, and retain high-performing General Managers and senior property leaders, building a pipeline of talent across the portfolio
Conduct regular property visits and leadership touchpoints to coach, assess, and inspire teams — maintaining a visible, hands-on presence across the region
Foster a culture of accountability, engagement, and continuous learning by modeling Modus values and creating space for leaders to grow
Champion our Culture + Core Values at every level
Set and uphold the standard for exceptional guest experiences across all properties, ensuring each hotel reflects the Modus Ethos and the unique character of its location and brand
Leverage guest feedback, survey data, and operational insight to drive continuous improvement in satisfaction and quality
Serve as a regional ambassador for Modus by PM Hotel Group — building relationships with ownership groups, brand representatives, and community partners
Collaborate closely with shared services partners — including Revenue Management, Marketing, People & Culture, Finance, Sales, and Accounting — to align regional execution with company strategy
Provide market intelligence and competitive insight to inform positioning, pricing, and capital investment decisions across the portfolio
Partner with ownership stakeholders as appropriate, representing Modus with professionalism, transparency, and a solutions orientation
Lead through change with clarity and composure, translating company direction into property-level action
Qualification
Required
10+ years of progressive hospitality leadership experience, with a minimum of 3–5 years in a multi-property or regional operations role
Demonstrated success overseeing full-service hotels with diverse revenue streams, including rooms, food & beverage, and events
Strong financial acumen with the ability to read, interpret, and act on P&L statements, forecasts, and STR data across a multi-property portfolio
An operator's mindset combined with a strategist's perspective — you know how hotels run, and you know how to make them run better
Exceptional relationship-building skills with ownership groups, brand partners, and internal stakeholders
A natural communicator and cultural connector — you lead with empathy, speak candidly, and inspire people to bring their best
Willingness and ability to travel significantly across the West Coast portfolio
Preferred
Experience with lifestyle, independent, or mission-driven hospitality brands is highly desirable
Deep familiarity with West Coast markets — established relationships and understanding of regional competitive dynamics is a meaningful advantage
Benefits
Competitive salary and bonus plan.
Generous health, dental and vision insurance, plus 401K.
Comprehensive onboarding and training plan to set you up for success.
Coaching, feedback, and mentorship to develop your individual role and career goals.
Leadership courses to improve your personal and interpersonal effectiveness.
Generous PTO package and 9 paid holidays.
Opportunities to volunteer and give back to our local communities.
Paid Parental Leave.
Tuition reimbursement opportunities – when you grow, we grow!
Company
PM Hotel Group
PM Hotel Group is a hospitality company that provides hotel development and management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Anne Shimabukuro
Vice President, Finance
Company data provided by crunchbase