Health Care Service Corporation · 2 weeks ago
Sr Client Manager - LHB
United States
Full-time
Remote
Senior Level
$78K/yr - $146K/yr
7+ years expLuminare Health is committed to making healthcare simpler, better, and more affordable. The Senior Client Manager is responsible for managing client relationships, ensuring service delivery, and mentoring other client managers.
Health InsuranceProperty & Casualty InsuranceInsurance
No H1B
Responsibilities
The Senior Client Manager is responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities
The Senior Client Manager will work directly with sales executives during finalist presentations and may be asked to present to potential clients
They maintain senior management level contact with the Benefits, Human Resources, and Financial staff of the client
The Senior Client Manager is also responsible for the service delivery of Health Benefits products and services that ensure client satisfaction
Senior Client Managers may have some internal project participation
Senior Client Managers are charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed
Senior Client Managers are responsible for mentoring and supporting other client managers on their team, as discussed and reviewed by the Senior Director of Client Management
Senior Client Managers may be designated as Coach/Mentors
Senior Client Managers with Coach/Mentor designations will have fewer clients assigned to them so as to allow for coach/mentor responsibilities
Qualification
Required
Bachelor's Degree and 7 years previous experience within Client Management and/or experience in a similar TPA or health insurance environment with client facing/client support responsibilities OR High School diploma and 11 years of health insurance industry experience
Understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.)
Ability to travel is required (up to 25%)
Results oriented and self-motivated
Excellent written and verbal communication skills are required, as are exceptional organizational skills
Ability to interact with senior level executives
Excellent presentation skills
Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
Ability to assess and mentor team members to maximize team success and growth
Preferred
State insurance license required or obtained within 90 days from date of hire
Benefits
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Plus other incentives
Annual incentive bonus plan subject to the terms and the conditions of the plan
Company
Health Care Service Corporation
Health Care Service Corporation is a customer-owned health insurance company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Manika Turnbull
Senior Vice President & Chief Human Resources Officer
Recent News
2026-03-30
Company data provided by crunchbase