PSL Group · 2 weeks ago
Research Director
United States+1 more
Full-time
Remote
Director/Executive
8+ years expP\S\L Group is a global organization dedicated to enhancing medical care through information and education services. The Research Director is responsible for overseeing research programs, ensuring high-quality delivery, and fostering client relationships, while also mentoring research teams and driving operational excellence.
Social MediaTelecom & CommunicationsCommunitiesInternet
Responsibilities
Serve as the senior research lead across assigned client accounts and research programs, ensuring credibility, continuity, and consistently high-quality delivery
Build trusted relationships with clients by developing a deep understanding of their business objectives, therapeutic areas, and decision-making needs
Ensure insights are relevant, actionable, and clearly support client decisions
Partner with Sales to support strategic proposals, renewals, and long-term account growth
Provide senior guidance on research design, methodology, and execution for complex or high-profile projects
Maintain oversight across a portfolio of projects to ensure consistent quality, delivery excellence, and client satisfaction
Partner with Research Managers to ensure projects are delivered on time, within budget, and to the highest research standards
Review key project deliverables and provide strategic guidance to strengthen research quality and business impact
Identify and proactively mitigate delivery, quality, timeline, or commercial risks before they impact clients
Support feasibility, scope, and delivery decisions that appropriately balance quality, speed, and cost
Coach and develop Research Managers and Research Analysts through regular feedback, mentoring, and role modeling
Foster a collaborative, psychologically safe environment where teams feel empowered to ask questions, solve problems, and continuously improve
Promote consistency in research execution and delivery across teams
Support the growth of research capability by identifying development opportunities and sharing best practices across the organization
Champion the consistent use of standardized research processes, tools, templates, and methodologies across client accounts
Lead adoption of new research products, AI-enabled capabilities, and innovative ways of working to improve research quality, scalability, and efficiency
Partner with Innovation and Research Leadership to provide feedback that strengthens products, processes, and client delivery
Drive continuous improvement initiatives that enhance consistency, reduce rework, and improve team effectiveness
Qualification
Required
Bachelor's degree in a relevant field (life sciences, business, marketing, or related discipline)
8+ years of experience in healthcare or pharmaceutical market research
Demonstrated success leading complex quantitative market research programs and managing senior client relationships
Strong strategic thinking, consulting, communication, and stakeholder management skills
Proven ability to balance client needs, research quality, delivery realities, and commercial considerations
Experience mentoring and developing research teams
Comfortable operating across multiple projects, stakeholders, and global research programs
Strong working knowledge of Microsoft Word, Excel, and PowerPoint
Preferred
Experience with SPSS, Tableau, and Google Slides is an advantage
Company
PSL Group
The ever changing market landscape and our continued growth means there are always exciting new opportunities for the right people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Michele Fearon
CEO
Recent News
Business Standard (India)
2022-09-16
Company data provided by crunchbase