Change Craft · 3 weeks ago
Research Manager
United States
Full-time
Remote
Senior Level
$75K/yr - $105K/yr
3+ years expChange Craft is a California-based strategic communications agency helping public agencies, nonprofits, and mission-driven organizations solve complex public challenges. The Research Manager will manage research projects from start to finish, lead mixed-methods research, and synthesize findings into actionable recommendations for clients while mentoring junior researchers.
AdvertisingConsultingMarketingContent MarketingMarket ResearchPublic Relations
Responsibilities
Lead qualitative, quantitative, and mixed-methods projects from design through reporting
Design surveys, interview guides, focus group protocols, discussion guides
Conduct literature reviews and environmental scans
Develop sampling plans and methodologies
Ensure research quality and methodological rigor
Analyze quantitative and qualitative data using SPSS and other tools
Identify meaningful patterns, themes, strategic implications
Translate findings into clear, actionable recommendations
Prepare executive summaries, research reports, presentations, client deliverables
Present findings to internal teams and clients
Manage multiple concurrent research projects
Develop project timelines, budgets, work plans
Coordinate internal teams and external partners
Monitor project progress and ensure deadlines are met
Mentor Research Analysts and junior staff
Review research instruments and deliverables
Support continuous improvement of research methods and AI-assisted workflows
Contribute to the growth of Change Craft's research practice
Qualification
Required
Master's degree or PhD in Public Health, Psychology, Sociology, Behavioral Science, Social Science, Public Policy, Education, Evaluation, or a related field
3+ years of applied research experience
Experience managing research projects from design through reporting
Strong qualitative and quantitative research skills
Experience using SPSS for quantitative analysis
Experience designing and conducting surveys, interviews, and focus groups
Excellent analytical writing and presentation skills
Experience producing client-ready reports and recommendations
Strong project management and organizational skills
Preferred
Experience with government, nonprofit, public health, education, or social impact clients
Experience evaluating communications or behavior change campaigns
Familiarity with AI-assisted research workflows (Elicit, Consensus, NotebookLM, Claude, ChatGPT)
Experience mentoring junior researchers
Experience with NVivo, Dedoose, Qualtrics, SurveyMonkey, or similar platforms
Bilingual English / Spanish
Benefits
Medical, mental health, dental, and vision coverage
Paid time off, life and short-term disability insurance
18 observed company holidays and civic engagement days, including annual winter break
Company
Change Craft
Change Craft is a strategic communications consultancy providing marketing, media, public relations, advocacy, and community engagement.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase