Carrier · 3 weeks ago
Service Sales Support Data Centers
United States
Full-time
Remote
Entry Level
$96K/yr - $192K/yr
1+ years expCarrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that enhance comfort and sustainability. The Sales Support professional is responsible for developing service repair quotes and pricing agreements for data center customers, ensuring timely and accurate responses to quote requests.
Energy"Heating Ventilation and Air Conditioning (HVAC)"
Responsibilities
Prepare timely and accurate service repair quotes for data center sites supporting corrective, preventative, and emergency service needs
Use the CPQ (Configure, Price, Quote) tool to price service agreements, change orders and scope adjustments for existing data center accounts
Support pricing and documentation for data center service offerings, ensuring compliance with commercial, technical, and financial requirements. Follow the sales gate process for quote review
Respond with urgency to incoming quote requests, understanding the time sensitive, uptime critical nature of data center operations
Partner with Field Service Technicians, Field Service Managers, and Sellers for input on quote parameters
Work with Field Service Managers to review Technician generated leads for quoting opportunities, and ensure follow-up and closure
Maintain accurate records of quotes, approvals, and changes within our CRM platform
Assist with reporting and tracking of quote volume, cycle time, and win/loss feedback
Qualification
Required
Bachelor's degree with 1+ years of experience in sales support, service quoting, inside sales, or commercial operations or Associates Degree with 3+ years of experience in sales support, service quoting, inside sales, or commercial operations or a High School Diploma or GED with 5+ years of experience in sales support, service quoting, inside sales, or commercial operations
Preferred
Experience in Sales, HVAC and/or Controls
Experience working with CPQ tools and pricing service offerings
CRM experience (Salesforce or similar)
Familiarity with service agreements, change orders, and aftermarket service models
Experience working closely with field technicians and service operations teams
Strong sense of urgency with the ability to manage multiple requests simultaneously
High attention to detail and accuracy in pricing and documentation
Strong skills in written and verbal communication, analysis, organization and time management
Capability to perform in a fast-paced and changing environment
Benefits
Short-term cash incentives, subject to plan requirements
Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Paid vacation days, up to 15 days
Paid sick days, up to 5 days
Paid personal leave, up to 5 days
Paid holidays, up to 13 days
Birth and adoption leave
Parental leave
Family and medical leave
Bereavement leave
Jury duty leave
Military leave
Purchased vacation
Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Health Savings Account
Health Care Spending Account
Dependent Care Spending Account
Tuition Assistance
Company
Carrier
Carrier is the provider of intelligent climate and energy solutions.
10001+ employees
H1B Sponsorship
Carrier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Sales
Engineering and Development
Management and Executive
Product Management
Legal and Compliance
Accounting and Finance
Trends of Total Sponsorships
*2026 (2)
2025 (11)
2024 (9)
2023 (5)
2022 (6)
2021 (7)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
David Gitlin
Chairman & Chief Executive Officer
Recent News
Morningstar.com
2025-12-16
2025-11-20
Company data provided by crunchbase