Guardian Recovery · 3 weeks ago
BUSINESS DEVELOPMENT REP
Guardian Recovery is a company focused on developing and implementing strategies for client and community satisfaction. The Business Development Representative is responsible for managing referral development programs and collaborating with senior staff to achieve community education and awareness goals.
HealthcareMental Health
Responsibilities
Assist in all areas in the development of marketing/PR materials and events that will be utilized for building relationships with senior executives, medical professionals, and other key decision makers, through presentations, seminars, trade shows, cold calling and telemarketing that will result in new patient referrals
Directly assist and support marketing department personnel at key meetings with executive level audiences. Travel runs 25-75% and can encompass nights and weekends
Demonstrate punctuality, organization, and proficiency in all areas of scheduling, filing, meetings, presentation, and customer relations
Perform follow-ups as directed by management on prospect meetings and assist in the successful negotiation and acquisition of new referral/patient streams from targeted groups or individuals
Demonstrate initiative, personal responsibility, and ownership of work to meet monthly, quarterly, and annual marketing goals in both written and verbal formats
Develop and provide professional/community education programs to support referral development activities
Review with the Senior Director of Business Development concerning the satisfaction levels of clients and referral sources
Address with the Senior Director of Business Development, both operational issues and enhancement of customer (client and referral source) satisfaction
Collaborate with the Director of Business Development to cultivate a center-wide referral base with diversified cultural aspects
Implement specific relationship-building strategies of key referral groups (i.e., clinicians, judicial)
Collaborate with the Senior Director of Business Development to develop and implement direct promotional strategies
Maintains 15% of cost vs. revenue
Manage daily, weekly, and monthly schedules that adhere to requirements
Cultivate lifetime referents that increase downstream conversions
Problem solve and adapt solutions for goals
Provide GRN representation at local events amongst their local community
Immerse GRN into the local community by co-sponsoring and hosting Luncheon Learn events
Manage monthly expenses, marketing budgets and event budgets
Strategize with the Director for best practices with all efforts, as well as to identify new market opportunities
Attend monthly staff meetings and Performance Improvement meetings
Assist in special projects
Demonstrate good verbal and written communication skills
Maintain open communication with corporate staff, center staff, physicians, clinicians, and referral sources
Respond positively to changing situations in the work setting
Understands and adheres to all policies regarding client rights, as well as the anonymity and confidentiality of all clients past and present
Protect the privacy of all client information in accordance with GRNH, LLC’s privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider. Failure to comply with the company’s policies and procedures on client privacy may result in disciplinary action up to and including termination of employment
May access protected health information (PHI) and other patent information only to the extent that it is necessary to complete your job duties. The incumbent may only share such information with those who have specific client information you have in your possession to complete their job responsibilities related to treatment, payment or other GRNH, LLC operations
Expected to report, without the threat of retaliation, any concerns regarding GRNH, LLC’s policies and procedures on client privacy and any observed practices in violation of the policy to their supervisor
Perform other duties as assigned
Qualification
Required
Located in New Jersey - Specifically Hoboken
Preferred undergraduate degree from an accredited college or university; professional experience may substitute for degree requirement
Must be computer literate
A minimum of one year of marketing experience preferred; preferably in a health care delivery system setting
CPR
Knowledge of the Principles and Practices of the discipline
Adheres to the Association for Ambulatory Behavioral Healthcare Code of Ethics
Knowledge of Joint Commission Standards
Demonstrates Proficiency in Communication & Written skills
Knowledge of State & Federal Statutes Regarding Client Confidentiality laws
Knowledge of Drug-Free Workplace Policies
Knowledge of Workplace Violence
Adults
Company
Guardian Recovery
Guardian Recovery is a mental health care company that offers rehabilitation and addiction therapy treatments.