Coinbase · 1 week ago
Senior Software Engineer, Backend - Platform (Core AI Automation)
Coinbase is a company focused on increasing economic freedom and is looking for a Senior Software Engineer on the Platform Core Automation team. In this role, you will build AI infrastructure and systems to automate customer support and compliance operations, enhancing efficiency and accuracy across customer interactions.
Crypto & Web3FinTechPaymentsBitcoinBlockchainCryptocurrencyTrading Platform
Comp. & BenefitsH1B Sponsor Likely
Responsibilities
Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring
Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks
Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability
Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions
Strengthen engineering quality across the team by leading code reviews, mentoring engineers on AI system design patterns, and contributing to on-call rotations and incident response
Qualification
Required
5+ years of experience in software engineering, with proven expertise in designing, building, and maintaining production services using a microservices architecture
Hands-on experience building LLM-based applications or AI/ML systems in production, including prompt engineering, retrieval-augmented generation (RAG), or agentic AI frameworks
Proficiency in Python and Golang (or comparable backend languages), with experience integrating third-party AI models and APIs into production workflows
Track record of delivering end-to-end projects with measurable business impact in ambiguous problem spaces
Experience building data pipelines, integrating with external vendors, or working with large-scale unstructured data sources (e.g., blockchain data, customer interaction logs)
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Preferred
Experience navigating rapid company growth (e.g., from startup to mid-size)
Familiarity with GenAI frameworks/tools, Python, GoLang, Docker, Postgres, MongoDB
Background in AI/LLM infrastructure is a strong plus
Benefits
Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k))
Company
Coinbase
Cryptocurrency wallet and exchange platform.
H1B Sponsorship
Coinbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
83%
Represents job field similar to this job
Engineering and Development
Product Management
Management and Executive
Legal and Compliance
Accounting and Finance
Marketing
Customer Service and Support
Human Resources
Creatives and Design
Public Sector and Government
Trends of Total Sponsorships
*2026 (56)
2025 (181)
2024 (92)
2023 (96)
2022 (284)
2021 (183)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$4.45BKey Investors
ARK Investment ManagementTiger Global ManagementIVP
2025-08-05Post Ipo Debt· $2.6B
2025-03-04Post Ipo Equity· $8M
2024-03-13Post Ipo Debt· $1.1B
Leadership Team
Eric Richmond
Country Director, CEO - Coinbase Canada
Alesia Haas
Chief Financial Officer
Recent News
2026-09-11
2026-09-11
Company data provided by crunchbase