Onto Innovation · 1 week ago
Technical Product Support Engineer 3
Onto Innovation is a leader in process control in the semiconductor industry, and they are seeking a Technical Product Support Engineer to provide expert technical support to customers. The role involves hardware support, communication with customers, and contributions to product development and training.
3D PrintingManufacturingSemiconductorIndustrial3D TechnologyTest and Measurement
No H1B
Responsibilities
Provide expert level hardware support of installation base through escalation process for Onto Innovation tools via remote support or at customer sites
Develop and effectively communicate with internal and external customers on plans of action and results
Drive improvement in the support structure of existing products with documentation revision and development, feedback of quality issues discovered in the field to design engineers
Provide on the job training to Field Service Engineers
Provide Field Service input to New Product Development through design reviews and testing
Provide support of documentation development and qualification criteria during New Product Introduction
Provide occasional support of field service activities in a field service engineer capacity
Must be able to remain in a stationary position for lengthy periods of time
Constantly positions self to access serviceable areas in a cleanroom environment
Frequently moves components or diagnostic equipment weighing up to 50 pounds in a cleanroom environment
Qualification
Required
Proficient in Microsoft Office products
Familiar with PC's and have a strong troubleshooting background
Ability to travel both domestically and internationally and have a current Visa or entry permission
40% travel required
Minimum 5 years of experience in Field Support Service
Bachelor's degree in engineering, Physics, or a related technical discipline
Outstanding verbal and written communication skills necessary
Preferred
advanced degree preferred
Benefits
Comprehensive benefits package designed to support you and your family
Health, dental, and vision coverage
Life and disability insurance
PTO
A 401(k) with employer match
Access to our Employee Stock Purchase Program (ESPP)
Wellness initiatives
Cutting-edge tools
Annual bonus opportunities
Potential long-term incentives tied to both company and individual success
Company
Onto Innovation
Semiconductor manufacturing process control software and solutions.
Funding
Current Stage
Public CompanyTotal Funding
$1.3B2026-05-18Post Ipo Debt· $1.3B
1999-11-12IPO
Leadership Team
Chris Seams
Chairman Of The Board
Recent News
MarketScreener
2026-08-10
2026-08-10
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