Neuronetics, Inc. · 1 month ago
Clinical Training & Customer Education Manager
Neuronetics, Inc. is dedicated to advancing mental health treatment through innovative technology and exceptional customer support. The Clinical Training & Customer Education Manager will lead clinical education initiatives, develop training programs, and collaborate with cross-functional teams to enhance customer success and patient outcomes.
BiotechnologyHealthcareManufacturingMedical DeviceHealth CareTherapeutics
No H1B
Responsibilities
Design, develop, and continuously improve clinical education programs for healthcare providers, technicians, customers, and internal field teams
Deliver engaging in-person and virtual training, clinical presentations, hands-on workshops, and certification programs
Support customer onboarding and ongoing clinical education to drive confidence, adoption, and best practices in NeuroStar® Therapy
Educate clinicians on treatment protocols, patient management, treatment planning, and safe system operation
Develop presentations, videos, learning modules, assessments, job aids, and certification resources
Partner with Medical Affairs, Marketing, Product Development, Reimbursement, Sales Enablement, and field teams to identify training needs and improve educational programs
Gather customer feedback to help shape future training, product enhancements, and customer experience initiatives
Maintain training documentation, certification records, and program reporting while ensuring compliance with applicable standards
Qualification
Required
Bachelor's degree required
4-7 years of experience in clinical training, healthcare, medical devices, customer education, or a related field
Experience interacting with healthcare professionals, clinical teams, or patients in a medical setting
Strong communication, presentation, and facilitation skills
Proficiency with Microsoft Office applications
Preferred
Experience in medical devices, behavioral health, neuromodulation, TMS, or related therapeutic areas
Background in adult learning, instructional design, curriculum development, or certification programs
Experience supporting field-based commercial or clinical teams
Benefits
Health insurance
Dental insurance
Vision insurance
Optional supplemental medical insurance
Health savings and flexible spending accounts
Company-paid life insurance and additional voluntary life insurance
Company-paid short term disability and long term disability insurance
Participation in a 401(k) savings and investment plan with company contribution
Paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual
If applicable and required under state law, the successful candidate will also be eligible for paid sick leave
Company
Neuronetics, Inc.
Medical device company providing TMS therapy for mental health.
Funding
Current Stage
Public CompanyTotal Funding
$483.46MKey Investors
Perceptive AdvisorsSLR Capital PartnersAscension Ventures
2026-08-29Post Ipo Equity· $24.1M
2026-06-30Post Ipo Equity· $7.95M
2025-08-01Post Ipo Debt· $10M
Leadership Team
D
Daniel Reuvers
Chief Executive Officer
Cory Anderson
Executive Vice President and General Manager, Greenbrook
Recent News
2026-08-11
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-08-04
2026-07-31
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