Bureau Veritas North America · 1 month ago
Client Services Administrator Job Details | Bureau Veritas
Bureau Veritas North America is a world leader in testing, inspection, and certification services, offering dynamic employment opportunities. The Client Services Administrator role primarily supports internal stakeholders to ensure project set-up, reporting, and communication to deliver client programs on time and in a quality manner.
Information TechnologyMedia and EntertainmentPublic SafetyInformation Services
H1B Sponsor Likely
Responsibilities
Supports the Client Services department
Communicates with the internal stakeholders frequently to advise of status of project/program and to ensure BV is meeting Client and contractual expectations
Ensure contracts are set up appropriately for accurate revenue recognition and billing
Monitors project/program progress by facilitating calls with internal stakeholders, as needed, on the status of all projects
Works closely with the accounting team to ensure proper client billing
Proactively owns and manages projects/programs (or piece of project, i.e. Portfolios, Subcontractors) from inception to delivery of project/program, including identifying milestones and deliverables across all disciplines
Understand Client requests and work with the Salesperson(s) and/or Senior team to ensure appropriate information is obtained at beginning of projects to set projects up for success (potentially to include research)
Prepare, proof and distribute CARs (client action reports), proposals, reliance letters, and COI’s (Certificate of Insurance)
Advises on process improvement ideas for the efficiency of the Division
Manages changes in project/program scope, processes change orders, tracks Project process, identifies potential risks, and devises contingency plans
Perform special projects as assigned by the Salesperson(s) to capture additional revenue or satisfy client requests
Coordinates and communicates schedules with all vendors, clients, and internal team
Coordinates contract administration, purchase orders, and change orders
Receive and disperse Client Supplied Material (CSM)
Set-up of projects in digital writing platform to ensure proper communication and data flow
Protects operations by keeping company information confidential
Delivers outstanding customer service through timely response and proactive solutions to clients’ needs
Demonstrates BV’s guiding principles in support of the company's strategic goals
Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives
Maintains safe and clean work area by complying with all procedures, rules, and regulations
May be required to work overtime with prior authorization from supervisor
Must be able to meet the physical demands of the job
Qualification
Required
Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of one year of related experience. In lieu of degree, two years of related experience and/or training, or equivalent combination of education and experience
Ability to write reports, business correspondence, and standard operating procedures
Ability to effectively present information and respond to questions from clients, peers, and technical field staff
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables
Proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software
Intermediate knowledge of Microsoft Word, Excel, Outlook, Windows, SharePoint, Acrobat Adobe, and Deltek Vision
Time management skills
Active listening skills
Critical thinking skills
Problem solving skills
Oral and written communication skills
Ability to work independently, as well as in a team environment
Ability to work in a constant state of alertness and safe manner
Ability to successfully work from remote location
Ability to meet the physical demands of the job
Must have a cell phone and supply your own internet service
Benefits
Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Optional life and pet insurance
EAP and Total Wellbeing Lifestyle Programs
Tuition Assistance and/or Professional Development
Employee Discounts
Eligibility starting on your first day of employment
Company
Bureau Veritas North America
Testing, inspection and certification services.
H1B Sponsorship
Bureau Veritas North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
3%
Represents job field similar to this job
Customer Service and Support
Engineering and Development
Management and Executive
Trends of Total Sponsorships
*2026 (2)
2025 (3)
2024 (2)
2023 (7)
2022 (6)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase