Alcon · 1 month ago
Equipment Support Engineer
Alcon is a global leader in eye care that develops innovative products and solutions to help people see brilliantly. The Equipment Support Engineer, aligned with Field Service Operations, supports sales and marketing teams through equipment installations, case management, maintenance, inventory and returns processing, as well as technical and clinical event support. The role leads complex projects, improves operational processes, and ensures compliance with quality and GxP requirements.
HealthcareManufacturingMedical DeviceHealth Care
No H1B
Responsibilities
Partner with cross-functional teams to resolve operational challenges, support key initiatives, and achieve business objectives
Provide operational support for service installations, case management, preventative maintenance activities, inventory management, and returns processing
Lead complex assignments and special projects, developing innovative solutions and making critical decisions that drive operational effectiveness and continuous improvement
Ensure efficient execution of daily operations through strong attention to detail, effective communication, organization, and task management
Utilize analytical thinking, sound judgment, and self-direction to identify opportunities for improving processes, operational performance, and customer support outcomes
Maintain compliance with GxP regulations by following Standard Operating Procedures (SOPs), ensuring accurate and complete documentation, supporting quality requirements, and completing all required training
Demonstrate a commitment to regulatory compliance, quality standards, and continuous improvement while meeting individual and organizational performance objectives
Provide onsite and offsite technical and clinical support at Alcon Surgical sponsored wet lab and trade show events
Ability to lift up to 75 pounds
Travel – 50%
Hospital/OR or clinical environment experience
Qualification
Required
* Ability to lift up to 75 pounds
* Travel – 50%
* Associate's degree or equivalent years of directly related experience
* The ability to fluently read, write, understand, and communicate in English
* 2 years of Relevant Experience
Preferred
* Hospital/OR or clinical environment experience
Benefits
Focused growth and development opportunities
Health benefits
Life insurance
Retirement benefits
Flexible time off
Company
Alcon
Eye care surgical and vision care products.
Funding
Current Stage
Public CompanyTotal Funding
$11.18BKey Investors
Novartis
2026-08-26Post Ipo Debt· $583.19M
2010-08-26Acquired
2008-04-07Secondary Market· $10.6B
Leadership Team
David Endicott
Chief Executive Officer
Tim Stonesifer
Chief Financial Officer
Recent News
2026-09-04
2026-09-04
MarketScreener
2026-08-27
Company data provided by crunchbase