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ABB · 1 month ago

Field Service Lead - M&G

United States

Full-time

Remote

Lead/Staff

7+ years exp

ABB is a global technology company contributing to the Motion Service division in the United States. The Field Service Lead directs and supports Motors and Generators field service team members, coordinates field activities, provides technical escalation support, and collaborates with management, operations, sales, customers, and other stakeholders.

AutomotiveIndustrialEnergyRoboticsElectrical DistributionEnergy ManagementIndustrial Automation

No H1B

Responsibilities

Perform administrative duties for field team members who report to you. This includes but is not limited to approval of expenses, annual performance review, and weekly time approval

Perform all Field Service functions as needed for emergency response support dispatches

Act as a technical resource and first tier escalation point for customers and HSC concerns your team. Perform HSE related tasks for your team by conducting SOTs and JSA review

Work with management and operations to coordinate field work and help to support the other Field Service Leads

Work with the field service management to determine proficiency and resource requirements for your team. Help develop plans to strengthen the field service organization as a whole

Work with management, operations, and sales to analyze and develop field service scope for opportunities related to Motors and Generators

Qualification

Electric Machines TheorySynchronous and Asynchronous Machine Design and OperationElectrical Schematics and Connection Drawing InterpretationInstallation Engineering DesignInstallation SupervisionProject Control and ExecutionVibration Analysis and AlignmentAutoCADMicrosoft WordMicrosoft ProjectMicrosoft ExcelSafety Certifications MSHASafety Certifications OSHASafety Certifications THUETSafety Certifications TBOSIETVerbal and Written Communication

Required

Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required

Ability to travel up to 50% of the time

Strong knowledge of basic and advanced electric machines theory. Solid understanding of synchronous and asynchronous machines design and operation, mechanically, electrically and controls. Knowledge of the protection and operation principles for synchronous and asynchronous machines connected to power grids

Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics

Excellent verbal and written communication skills. Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD

Legal authorization to work in the United States, ability to qualify for and hold various industry certifications related to Safety (i.e. MSHA, OSHA, THUET, TBOSIET)

Preferred

Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus

Benefits

The work model for the role is: Hybrid

For eligible US employees: Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

For eligible US employees: Choice between two dental plan options: Core and Core Plus

For eligible US employees: Vision benefit

For eligible US employees: Company paid life insurance (2X base pay)

For eligible US employees: Company paid AD&D (1X base pay)

For eligible US employees: Voluntary life and AD&D – 100% employee paid up to maximums

For eligible US employees: Short Term Disability – up to 26 weeks – Company paid

For eligible US employees: Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

For eligible US employees: Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

For eligible US employees: Parental Leave – up to 6 weeks

For eligible US employees: Employee Assistance Program

For eligible US employees: Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

For eligible US employees: Employee discount program

For eligible US employees: 401k Savings Plan with Company Contributions

For eligible US employees: Employee Stock Acquisition Plan (ESAP)

ABB provides 11 paid holidays.

Vacation is provided based on years of service for hourly and non-exempt positions.