Stepful · 1 month ago
Program Director, Surgical Services
Stepful is a workforce platform focused on healthcare education and talent development. The Program Director will lead the Surgical Technology and Sterile Processing programs, overseeing operations, quality, curriculum, instructors, clinical education, student outcomes, and employer partnerships across multiple states.
EducationHealthcareProfessional ServicesEdTechHealth CareTrainingVocational Education
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Responsibilities
Own the day-to-day operations of both the Surgical Technology and Sterile Processing programs across didactic (online), skills lab (in-person), and clinical education components
Safeguard NCCT program approval and applicable state regulatory standing by protecting key outcome thresholds: certification pass rates, graduation rates, and job placement
Conduct ongoing program evaluation and assessment, using data to surface improvement opportunities and drive continuous improvement across both programs
Hire, onboard, and manage a team of full-time staff and a growing contractor/adjunct instructor pool across both programs
Set quality and performance standards; lead performance calibration to ensure instructional consistency and excellence
Coach and develop team members, fostering a culture of accountability, continuous improvement, and shared ownership of student outcomes
Partner closely with the Customer Success team to support multiple healthcare employer partners across multiple states, managing ongoing relationships and ensuring strong program alignment
Lead client site visits and clinical skills calibration independently, ensuring graduates are practice-ready from day one
Partner with Stepful's enterprise team to support program expansion and onboarding of new employer partners
As the Subject Matter Expert, collaborate with internal curriculum teams to continuously review and strengthen content across both programs, keeping it current with industry standards and employer expectations
Oversee student progress and performance, including progress monitoring, academic advising, and program completion support
Experiment with AI tools and other technologies to improve program workflows, reporting, and student outcomes — documenting and sharing what works
Qualification
Required
3+ years of experience teaching surgical technology and/or sterile processing fundamentals, including course delivery, assessment, and student support
Active NBSTSA Certified Surgical Technologist or NCCT TS-C certification
5+ years of clinical or operational experience in a surgical technology or sterile processing clinical setting
2+ years of experience in healthcare education, training program administration, or a clinical operations role with instructional oversight
Demonstrated experience managing or leading a team, including contractors or adjunct instructors
Experience working with enterprise clients, clinical sites, or healthcare employer partners
Strong cross-functional skills; comfortable working alongside instructors, students, clinical partners, and internal Stepful teams across multiple states
Comfort in a fast-growing organization where priorities evolve and initiative is valued
Preferred
experience with regulatory or certification compliance strongly preferred
You have experience in EdTech or online/hybrid healthcare training environments
You've participated in NCCT program reviews, accreditation processes, or state authorization compliance activities
You hold dual certification across both surgical technology and sterile processing
Benefits
Meaningful Equity Stake
Subsidized Medical, Dental, and Vision insurance plan options
401(k)
FSA, HSA and commuter benefits
Learning stipend
Open vacation policy, including guidance of 15 days PTO annually
Stepful closed the last week of December
15 work-from-anywhere days
10 public holidays observed for 2026
Company
Stepful
Online healthcare career training and placement services.
Funding
Current Stage
Growth StageTotal Funding
$110.99MKey Investors
Oak HC/FTAlleyCorpReach Capital
2026-06-08Series C· $55M
2024-11-13Series B· $31.5M
2024-02-20Series A· $12M
Leadership Team
Edoardo Serra
Co-Founder & CTO
Tressia Hobeika
Co-Founder & Chief Product Officer
Recent News
Reach Capital
2026-07-11
2026-07-10
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