Southern New Hampshire University ยท 6 hours ago
Academic Operations Program Manager
United States
Full-time
Remote
Mid, Senior Level
$69K/yr - $110K/yr
5+ years exp
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Responsibilities
Lead and motivate the team to ensure project goals align with our university goals.
Establish relationships with all project personnel, including partners, sponsors, and executives. Be a trusted advisor for us.
Analyze communication needs and determine communication channels, frequency, and level of detail for all audiences. Ensure quality, accuracy, and integrity of project information and that feedback is received/acted upon.
Ensure the relevant business, operational, technical, and financial ramifications of the project are well understood and communicated. Engage appropriate SMEs, partners, and sponsors to maximize value, minimize risks, and costs, and achieve expected benefits realization and successful organizational change following established success metrics.
Use the most appropriate project management practices to improve delivery, ensuring that team members are enabled to use the chosen approach, methods, tools, and techniques.
Establish work plan and staffing for project activities, iterations, or phases. Assign responsibilities, and scope of authority to project personnel. Function as coach to other program managers, partners, and team members who need assistance regarding project management practices.
Identity, scope, and schedule project deliverables, resources, milestones, and required activities and tasks. With a comprehensive approach, monitor all project activities, communicate and remedy trouble spots, examine the value, and benchmark performance to identify improvements and achieve higher capability. Evaluate and deliver project benefits and value; support organizational change.
Qualification
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Required
Bachelor's degree from an accredited higher education institution
5+ years of related experience
Demonstrated knowledge and practical application of project management methodologies (predictive, Agile) and software (e.g., MS Project, Azure DevOps, JIRA).
Microsoft tools: Teams, SharePoint, Office, Excel (can perform complex functions), Visio, Power BI.
Project Management tools: Smartsheet, Concept Draw, MS Project, JIRA, Workfront, or Azure DevOps.
Preferred
Professional Certification(s) desired: PMP, PMI/Agile/Scrum certifications such as PMI-ACP, CSM, A-CSM, CSPO, A-CSPO, PSM.
Understanding of Software Development Life Cycle and Integration.
Organizational Change Management and Value Management methods.
ITIL, ITSM, DevOps, Enterprise Architecture, Quality Assurance.
Analytics, Service Management, Security and Privacy, Data Governance, Compliance
Learning Management, Academic Systems, Student Administration, Finance, HR, CRM/Student Engagement
Accessibility, Design Thinking, User Experience/Client Experience, Value Management.
Benefits
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
Company
Southern New Hampshire University
At SNHU, we believe education is a basic human right and that we must serve learners for whom college is not a guarantee.
10001+ employees
H1B Sponsorship
Southern New Hampshire University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2022 (6)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Carrie Fowler
VP and Chief Technology Officer, Enterprise Infrastructure and Digital Services
Kenneth Lee
Chief Financial Officer and Treasurer, Executive Vice President Finance and Administration
Recent News
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2023-02-02
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