62 applicants

Company

DEPT® · 16 hours ago

Account Director, Paid Social | Growth Marketing Team

San Diego, CA

Full-time

Remote

Mid, Senior Level, Lead/Staff, Director/Executive

$107K/yr - $135K/yr

8+ years exp

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Responsibilities

Maintaining a strong understanding of the holistic business for each client in their portfolio - with insights on their competitors, overarching business goals, engagements with other agency partners, performance priorities, etc.

Orchestrating multi-discipline collaboration and implementation for flawless execution of full-funnel, cross-channel campaign strategy and activation. Serves as the holistic account leader responsible for managing client expectations and effectively setting CS and GS teams up for shared success.

Developing a deep working knowledge of Facebook/Instagram, TikTok, Snapchat, Pinterest, LinkedIn, as well as a core understanding of Growth Services (Programmatic, Decision Sciences, Creative, SEO/CRO). They should have a strategic perspective on how/when to utilize various channels and how they work together to help meet client business goals.

Staying up-to-date on all information disseminated across the agency from Growth Labs, Growth Teams, Qontrol, and Operations to ensure their track is adopting best practices and testing recommendations prioritized by the agency.

Serving as a point of escalation for all clients within your portfolio - understanding when to step-in with a client, coach the team on any processes/next steps to mitigate issues, determine what ancillary services/teams should be pulled in, or navigate solutions with legal/finance, etc.

Managing all major deliverables and presentations for your client portfolio (executive presentations, FBRs/QBRs, annual review, in-person strategy meetings, etc) to ensure activation teams across the board (media and growth) are delivering high-quality, innovative strategy - with a consistent storyline to push the client’s business and goals forward.

Ensuring successful onboarding of all new clients within your track - overseeing initial overarching strategy, account management/collaboration process is set up for success, and client interactions and performance are off to a healthy start.

Successfully scaling layers of management and ensuring career pathing/goals are being established for every member of your team.

Identifying succession plans for your team and cultivating talent development for upward mobility.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Paid social experienceMeta Ads ManagerCross-channel expertiseClient-facing marketingGrowth strategySEOCROProgrammatic advertisingTeam managementP&L managementSales pitchesUpsell opportunitiesOptimization tasksDirect-response tacticsEscalation point

Required

A minimum of 8 years’ paid social experience and a minimum 3 years of experience in a client-facing marketing role

Cross-channel expertise in paid search & programmatic advertising experience highly preferred

Proven prior work experience managing a team of 3+ direct reports / team members and demonstrated ability to mentor and develop direct reports into more senior roles

A deep understanding of Meta Ads Manager and be skilled at effectively communicating paid social goals, targets, and direct-response tactics to clients and can get into the weeds when necessary.

The ability to audit an account and present actionable insights to a client

The ability to provide feedback and strategic guidance to all paid media channels (search, social, shopping, display, mobile, native and video)

To hold your own talking growth strategy, SEO, CRO, analytics and measurement with marketing managers and C-Level executives alike

Experience acting as an escalation point for clients, evaluating team services levels and proposing improvements

Preferred

The ability to identify upsell opportunities across all agency offerings and execute on those opportunities to grow revenue on existing clients

You are skilled at effectively communicating/teaching optimization tasks to multiple team members at once and have past experience managing managers

Successful track record of crafting and participating in sales pitches and audits

Proven prior work experience managing a P&L and hitting margin targets

Benefits

Healthcare, Dental, and Vision coverage

401k plan, plus matching

PTO

Paid Company Holidays

Parental Leave

Company

DEPT®

Glassdoor

3.9

We are a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more.

Founded in 2016

Amsterdam, Noord-Holland, NLD

1001-5000 employees