Butler/Till · 17 hours ago

Account Executive

United States

Full-time

Remote

Entry, Mid Level

$45K/yr - $63K/yr

2+ years exp

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Marketing

Growth Opportunities

Hiring Manager

Carli Mitges

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Responsibilities

Serve as the primary liaison between the client and Agency’s day-to-day team and execute strategic solutions that meets agency standards and exceeds client expectations.

Establish and nurture role-appropriate relationships. Anticipate and proactively address needs, effectively communicating in a clear, concise, professional manner.

Represent and leverage client and industry context within recommendations, points-of-view and reporting to strengthen trust with the client partner.

Coordinate each phase of the Agency’s work to ensure that the client is in alignment with the way their plan or project is progressing.

Uphold agency timelines and processes and engage the correct teams to protect project profitability and deliver work in a timely manner.

Actively seek client feedback and quickly work with internal stakeholders to find the best solution. Contribute to action plans to address opportunities or issues.

Manage client budgets and assist in the invoicing process, working with cross-functional teams to ensure jobs are opened in accounting system, estimates and invoices are being tracked properly, budget spreadsheets are up-to- date, and client invoicing is accurate and timely.

Support the development of a meaningful analysis on the client’s business, category, competition, and audience including relevant implications and potential opportunities.

Understand and monitor the evolution of the marketing industry and the client’s business in support of the exploration of expanded Agency solutions to solve emerging challenges.

Fully understand the Agency business strategies to help identify connections to client business strategies.

Contribute to accurate client forecasts, inclusive of quantifying organic growth opportunities with the support of Account Supervisor.

Ensure client expectations are met or exceeded by documenting objectives and parameters on all requests and coordinating with internal stakeholders throughout project development to ensure highest quality deliverables.

Proactively work with cross-functional peers to overcome challenges in the day-to-day work as they occur.

Work with cross-functional teams to ensure campaigns are performing at or above the defined key performance indicators and work to develop solutions where they are not.

Serve as the voice of the client during project development to allow all teams to refine output based on expectations.

Support the development of campaign briefs to guide the Agency’s cross-functional work towards client expectations, helping to contextualize client challenges and opportunities and setting the foundation to deliver meaningful work that supports client business objectives.

Ability to travel – varies by client. Hiring manager will clearly articulate travel requirements for account (s); subject to change based on the dynamic needs of individual clients.

Qualification

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Account ManagementClient CommunicationMicrosoft OfficeProject ManagementMedia PlanningMarketing Research ToolsClient Media BudgetingCustomer Focus