Management Controls Inc. · 9 hours ago
Account Executive
United States
Full-time
Remote
Mid Level
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Responsibilities
Establish yourself as the lead point of contact for any and all matters related to your client
Develop trusted advisor relationships with customer stakeholders and executive sponsors within an organization
Own the growth and expansion of existing account revenue across all business lines
Set Client expectations according to MCi strategy and manage expectations
Navigate through the various client organizations and locations to increase awareness of MCi offerings and solutions
Conduct a business review on progress of quarterly initiatives to Client stakeholders
Act as the primary escalation point for clients in need of solution support and coordinate MCi resolution of clients' key issues
Manage the client introduction to MCi internal departments including: Support, CoE, and Sales functions when required
Manage timely and successful delivery of our solutions according to customer needs and objectives
Establish yourself as the lead point of contact for internal customer needs pertaining to external client opportunities
Establish and continuously monitor an Account Management plan for each assigned Client
Maintain and expand revenue base with MCI existing clients by continuously educating them about MCi offerings and solutions and being responsive, dependable and reliable to their needs
Provide assistance and best practice guidance to assigned clients
Travel as required to support existing clients' activities and needs
Collaborate with: Solution Architects to understand the solution proposed to the client
Services team to provide implementation support
Product Team to provide input on client's requests (e.g. enhancements)
Help Desk and Development to provide technical support
Qualification
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Required
Establish yourself as the lead point of contact for any and all matters related to your client
Develop trusted advisor relationships with customer stakeholders and executive sponsors within an organization
Own the growth and expansion of existing account revenue across all business lines
Set Client expectations according to MCi strategy and manage expectations
Navigate through the various client organizations and locations to increase awareness of MCi offerings and solutions
Conduct a business review on progress of quarterly initiatives to Client stakeholders
Act as the primary escalation point for clients in need of solution support and coordinate MCi resolution of clients' key issues
Manage the client introduction to MCi internal departments including: Support, CoE, and Sales functions when required
Manage timely and successful delivery of our solutions according to customer needs and objectives
Establish yourself as the lead point of contact for internal customer needs pertaining to external client opportunities
Establish and continuously monitor an Account Management plan for each assigned Client
Maintain and expand revenue base with MCI existing clients by continuously educating them about MCi offerings and solutions and being responsive, dependable and reliable to their needs
Provide assistance and best practice guidance to assigned clients
Travel as required to support existing clients' activities and needs
Company
Management Controls Inc.
Founded in 1989, Management Controls, Inc.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vince Broady
CEO
Recent News
Company data provided by crunchbase
