Personify Health · 2 days ago

Account Management Coordinator

United States

Full-time

Remote

Entry Level

$17/hr - $22/hr

1+ years exp

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ConsultingElectronic Health Record (EHR)

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Responsibilities

Be a subject matter expert in all Personify products that are offered to clients, including internal processes and regulatory impacts

Work collaboratively across business functions to ensure customer needs are met

Follow through to resolution any outstanding items

Monitors on an ongoing basis internal performance to ensure clients needs are being met

Maintain accurate client records

Research, access and escalate to appropriate internal expert for client issue resolution

Work in collaboration with Personify analytic team to analyze trends in data and make benefit recommendations based on trend analysis

Participate and/or host client meetings as appropriate

Organize and execute open enrollment strategy, health fairs, and employee education meetings as required

Support Account Managers with contract renewal process

Collaborate with management regarding strategies for renewing accounts

Provide market and competitive information to management to guide strategic decision-making and market positioning

Understand and communicate regulatory changes and impacts to clients

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Health insurance experienceEmployee benefits experienceHealthcare industry experienceClient onboardingAccount-based serviceWorking with HR DirectorsWorking with ExecutivesCollaboration skills