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Company

PINKERTON | Comprehensive Risk Management · 7 hours ago

Account Manager (Remote)

United States

Full-time

Remote

Mid Level

$85K/yr - $85K/yr

3+ years exp

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Responsibilities

Represent Pinkerton's core values of integrity, vigilance, and excellence.

Serve as the point of contact for assigned clients and on-going client relationship management.

Ensure all services are conducted in a timely and professional manner and aligned with Pinkerton's Service Delivery Standards;

Assist Director or other region team member with on-going client service needs.

Address client questions and/or concerns quickly and effectively.

Communicate employee performance concerns and/or project status updates to all interested parties.

Manage account performance and KPIs;

Regularly review evolving client needs and industry trends to improve future results.

P&L management.

Manage account dynamics including scenario planning and practice.

Oversee embedded personnel that are delivering direct services to the client.

Coordinate with the service delivery functions of Pinkerton, various assignments, as requested by the client.

Conduct Quarterly Business Reviews with the client and other Pinkerton management.

Assist with general account functions.

All other duties, as assigned.

Qualification

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Risk managementSecurity operationsBusiness managementClient relationship managementProject managementMicrosoft Office

Required

State CCW is required.

Risk management, security operations, and/or business management experience.

Strong client relationship management skills.

Able to carry out responsibilities with little or no supervision.

Solid project management skills.

Able to multi-task and organize workload for effective implementation.

Able to interact effectively at all levels and across diverse cultures.

Serve as an effective team leader.

Able to adapt as the external environment and organization evolves.

Effective written and verbal communication skills.

Computer skills; Microsoft Office.

Preferred

Bachelor's degree preferred

At least three years of risk management services, security operations, and/or business management experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.