Coronis Health · 6 hours ago

Account Manager - BH (Remote)

Morganville, NJ

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Facilitate Client Transition from implementation/Onboarding to and throughout the clients life cycle.

Provide training and education to clients on our RCM solutions, helping them maximize the value of our services.

Monitor KPIs and financial metrics for clients, identifying areas for improvement and recommending strategies to optimize revenue cycles.

Address client concerns, inquiries, and issues promptly and effectively, collaborating with internal teams to find solutions.

Gather client feedback and insights to drive improvements and enhancements.

Regularly communicate with clients to provide updates on their account status, share industry insights, and offer best practices.

Generate and present reports on client performance, trends, and ROI to both clients and stakeholders.

Supervise a multidisciplinary team of people responsible for all aspects of revenue cycle management including but not limited to charge entry, rejections management, payment posting, denial management, AR follow up, and appeal processes.

Create and actively manage KPI’s to identify and report on client’s RCM health on a regular basis.

Identify workflow efficiency opportunities

Identify trends and issues, recommend and implement solutions and see through to a successful resolution

Provide a high level of value and customer service to our client practices

Performs additional projects and job duties as assigned

Adheres to all policies and procedures as outlined in the Employee Handbook

Understands and complies with all HIPAA rules and regulations

Qualification

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Revenue Cycle ManagementMedical Billing/CodingKPI MonitoringProject Management