Be an early applicantLess than 25 applicants

Company

Insurance Office of America · 5 hours ago

Account Manager - Commercial - Remote

Hillsborough County, FL

Full-time

Remote

Mid Level

3+ years exp

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Insurance

H1B Sponsor Likely

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Responsibilities

Maintain technical competence and industry expertise.

Direct daily activities of the account management team.

Handle customer service requests, policy administration, billing, claims, and coverage analysis.

Manage policy expirations and renewals.

Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Monitor reports and take action on delinquent accounts, collecting outstanding balances.

Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

Monitor and maintain activity/suspense to ensure timely completion.

Maintain frequent, transparent communication with the account team regarding workload status and any issues.

Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

Stay updated on company policies and procedures.

Seek and adopt best practices to improve individual and team performance.

Demonstrate integrity and leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account management experienceInsurance brokerage knowledgeActive licensingCIC designationCustomer service skillsMultitasking skillsMS Office proficiency

Required

3+ years of account management experience or 5+ years in the insurance industry

Thorough knowledge of insurance brokerage and client needs

Required active licensing

Strong analytical, problem-solving, and decision-making skills

Exceptional customer service, multitasking, and organizational skills

Excellent communication skills

Proficiency in MS Office (Outlook, Word, Excel)

High School Diploma (or equivalent)

Preferred

professional designation (CIC or equivalent)

Benefits

Company-paid health insurance

Paid holidays, vacations, and sick time

401K with employer match

Employee stock plan participation

Professional growth and career progression opportunities

Respectful culture and work/family life balance

Community service commitment

Supportive teammates and a rewarding work environment

Company

Insurance Office of America

Insurance Office of America is a full-service insurance agency.

Founded in 1988

Longwood, Florida, USA

1001-5000 employees

http://www.ioausa.com

H1B Sponsorship

Insurance Office of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)