Insurance Office of America · 2 days ago
Account Manager - Commercial Lines
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Insurance
Insider Connection @Insurance Office of America
Responsibilities
Maintain high degree of technical competence and industry/market expertise
Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA
Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team
Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met
Manage policy expirations for existing clients and ensure appropriate actions are taken for renewals
Monitor and maintain agency management system, other agency supported systems and carrier/vendor online platforms
Deliver excellent service at all times, including proactively anticipating needs and responding quickly to service requests
Continually seek to improve individual and team performance, including identifying, communicating and adopting best practices
Live and champion IOA core values at all times
Perform other duties as assigned
Qualification
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Required
3+ years of account management experience; or 5+ years related experience in the insurance industry
Has a through working knowledge of insurance brokerage business and assigned clients’ needs
All required active licensing
Strong analytical, problem solving and decision making skills
Exceptional customer service skills
Excellent multi-tasking, organizational, and prioritization skills
Outstanding verbal/written communication skills
Ability to perform large work volumes with high degrees of accuracy and attention to detail
PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel
Exceptional personal character
High School Diploma (or equivalent)
Preferred
At least one professional designation preferred, such as CIC or equivalent
Benefits
Company paid health insurance
Paid time off for holidays, vacations, and sick time
401K with an employer match
Participation in our employee stock plan
Company
Insurance Office of America
Insurance Office of America is a full-service insurance agency.
H1B Sponsorship
Insurance Office of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageRecent News
Fintech Finance
2022-04-07
Company data provided by crunchbase