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Marsh McLennan Agency · 2 days ago
Account Manager - Employee Health & Benefits
Brookfield, WI
Full-time
Hybrid
Mid Level
3+ years exp
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Responsibilities
Service and develop accounts. Responsible for day-to-day service questions for an assigned book of accounts.
Work collaboratively with the Account Executive regarding client needs delivering exceptional service to the customer.
Actively and effectively manage annual enrollment periods and the implementation of plan changes and coverage transfer.
Provide employee communications to clients such as annual benefits enrollment guide, PowerPoint presentations, benefit summaries, enrollment forms, etc.
Secure and maintain current benefit plan summaries/documents, amendments, etc.
Document issues related to clients in the document management system.
Assist with day-to-day service issues and concerns such as complex service issues, claims, billing, eligibility, enrollment, and coverage issues. Answer questions regarding plan interpretation and compliance.
Follow up with clients, and other team members assigned to the account, on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties are notified.
Prepare renewal binders, proposals, and spreadsheets, ensuring accuracy and compliance.
Responsible for updating the agency management system and customer files in the document management system according to agency procedure.
Qualification
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Required
Minimum of 3 years’ experience in Employee Health & Benefits preferred -- working for an employer, insurer/administrator, or broker.
Life & Health/Accident License.
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan Agency
Marsh McLennan provides business insurance, employee benefits, retirement, and private client solutions. It is a sub-organization of Marsh & McLennan Companies.
5,001-10,000 employees
H1B Sponsorship
Marsh McLennan Agency has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (2)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ben Newman
Chief Financial Officer
Michael Harris
COO
Recent News
FinTech Global
2024-06-03
2024-05-31
Business Wire
2024-05-23
Company data provided by crunchbase
