Account Manager - SMB @ AudioEye | Jobright.ai
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Account Manager - SMB jobs in Chicago, IL
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AudioEye · 8 hours ago

Account Manager - SMB

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AudioInfrastructure
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Growth Opportunities

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Responsibilities

Execute a best-in-class Post-Sale Experience for our customers from Onboarding to Renewal
Drive customer success outcomes and product value delivery
Maintain or increase renewal rates
Communicate revenue opportunities to Business Growth partners for cross-sell and up-sell opportunities
Influence future customer lifetime value through higher product adoption and customer satisfaction
Drive new business growth through greater advocacy and reference-ability
Manage customer success activities: onboarding, maintenance & monitoring, training, live presentations, professional services, customer support, renewals, cross-sell/up-sell, advocacy

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account ManagementB2B Tech ExperienceHTMLJavaScriptCSSPost-Sale ExperienceWeb Commerce ExperienceUsability PrinciplesRevenue GrowthUniversal DesignStart-Up Experience

Required

Bachelor's degree or equivalent experience
2+ years of experience in an Account Management role in a B2B tech environment
Familiar with HTML, JavaScript, and CSS design capabilities
Passion for identifying and solving problems
Ability to manage influence through persuasion, negotiation, and consensus building
Ideally combined background of post-sale and sales experience
Strong empathy for customers AND passion for revenue and growth
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
Enthusiastic and creative leader with the ability to inspire others
Experience with web commerce, web/mobile applications
Strong knowledge of usability principles, universal design and techniques
Experience working in fast paced start-up environments (Ability to balance multiple priorities with acute attention to detail)

Benefits

Competitive compensation and equity
Weekly paid family meal
401k, medical, dental, and vision insurance
Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
To support remote work conditions, AudioEye provides each employee a one-time stipend of $300

Company

AudioEye

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AudioEye is a breakthrough voice infrastructure technology that expands the functionality of the voice-controlled browser.

Funding

Current Stage
Public Company
Total Funding
$47.32M
Key Investors
Carr Bettis
2024-12-05Post Ipo Secondary· $30M
2018-09-04IPO
2018-08-07Post Ipo Equity· $6.5M

Leadership Team

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David Moradi
Chief Executive Officer
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Sean Bradley
Co-Founder
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Company data provided by crunchbase
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