Evolve · 20 hours ago
Account Manager
Remote - US
Full-time
Remote
Mid Level
$76K/yr - $76K/yr
3+ years exp
Maximize your interview chancesHospitalityTourism
Insider Connection @Evolve
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Retain a high-value book of business of ~150 Evolve owners
Grow strong and strategic relationships with existing Evolve owners and work to retain current owners to help reduce churn.
Act as a performance expert by delivering key analytical data on owners real estate portfolios.
Position yourself as an expert and a go-to resource for Evolve owners to have a one-stop shop for support, success, and growth
Be proactive in your book of business
Cross-sell additional Evolve service offerings to maximize the value of your book of business while staying up to date on industry news and trends in the short-term rental space.
Increase NPS and LTV of book of business through upselling of management tiers, expanded calendar availability, upgraded amenities, additional properties, and other value-add services.
Provide market and property analysis to owners to help them identify opportunities to grow their portfolios with Evolve
Conduct in-depth monthly and quarterly performance reviews with owners
Cross-functional collaboration with all departments internally to provide the best owner experience.
Staying up to date on industry news and trends to provide recommendations to owners on potential impacts on their business
Capture owner feedback and preferences to inform future product and service roadmaps
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
3+ years of account management experience
Travel/Hospitality/ Real Estate Industry Expert
Excellent active listening skills and the ability to simplify otherwise complex problems
Adaptable and flexible in a rapidly changing environment
Professional verbal and written communication skills
Analytical, organized and detail-oriented
A goal-oriented, competitive mentality
Strategic Thinker/ Solution-Oriented/ Problem Solver
Direct and clear communicator
Willingness to go above and beyond for your colleagues and owners
Real Estate License
Mortgage License
Preferred
Linkedin Learning Certifications
Proficiency in Spanish
Benefits
Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance.
Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
World-class onboarding programs, learning, and development resources to help you grow your impact.
Employee Resource Groups celebrating our diverse communities at Evolve.
Company
Evolve
Evolve offers rental services for vacation with modern approach to hospitality and property.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$224.2MKey Investors
Durable Capital PartnersT. Rowe PriceRobert Mylod Jr.
2022-02-14Series F· $100M
2020-05-29Series E· $25M
2018-08-23Series D· $80M
Leadership Team
Brian Egan
Co-Founder & CEO
Rob Levy
CFO
Recent News
2024-10-24
2024-10-19
Company data provided by crunchbase
