86 Repairs · 3 hours ago
Account Manager
United States
Full-time
Remote
Mid Level
$90K/yr - $90K/yr
3+ years exp
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Responsibilities
Communicating directly with our customers and delivering key insights, supporting their growth and scalability, and managing renewals, retention and a growth quota.
Understanding our customer's challenges and resonate with restaurant operator's needs.
Cultivating and growing high-level relationships with existing customers.
Focusing on retention and growth of the customer.
Being self-motivated, organized, and determined to overcome roadblocks.
Having a successful track record of selling/operating in the restaurant or technology industry.
Consistently going beyond the call of duty, and demonstrating the ability to think strategically and challenge the status quo.
Thriving in an entrepreneurial environment that absorbs rapid change and disruption.
Successfully managing projects, including new customer onboarding.
Comfortably collecting and manipulating data to help our customers make better operational decisions.
Qualification
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Required
3-5 year(s) experience with a bookings quota (new business or cross-sell/up-sell are both fine)
3+ years experience successfully managing accounts, with a track record of capturing pricing increases and exceeding retention quotas
5+ years of work experience (the weirder your jobs, the better)
A background in restaurants, whether in front of house or back of house
Understand our customer's challenges and resonate with restaurant operator's needs
Have a consultative and customer-centric mindset
Cultivate and grow high-level relationships with existing customers
Are focused on retention and growth of the customer
Are self-motivated, organized, and determined to overcome roadblocks.
Have a successful track record of selling/operating in the restaurant or technology industry
Consistently go beyond the call of duty, and demonstrate the ability to think strategically and challenge the status quo
Thrive in an entrepreneurial environment that absorbs rapid change and disruption
Are able to successfully manage projects, including new customer onboarding
Are comfortable collecting and manipulating data to help our customers make better operational decisions
Have worked in and/or are comfortable in a remote working environment
Benefits
Health, dental, vision, disability, and life insurance plans (most covered at 100%)
Flex spending account for family and childcare
401(k) plan with a 3% matching
Unlimited PTO with generous bereavement and sick policies
"Check Please" dining benefit: the company pays for you to eat at our customers' restaurants once a quarter (up to $400 per year!)
Mental Health reimbursement fund (up to $100 per year per person)
Paid family leave for those starting a family, regardless of gender
Equity in the company for every full-time role
Company
86 Repairs
86 Repairs is a subscription service platform that manages end-to-end equipment repair and maintenance for restaurants.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$24MKey Investors
Storm VenturesTamarind Hill
2022-07-26Series A· $15.2M
2021-07-13Seed· $5.3M
2021-03-18Seed· $2M
Leadership Team
Daniel Estrada
Co-Founder and CEO
Recent News
PR Newswire
2024-10-25
Coverager - Insurance news and insights
2024-10-25
Company data provided by crunchbase
