Academian Inc ยท 7 hours ago
Account Manager
United States
Full-time
Remote
Mid Level
$60K/yr - $100K/yr
3+ years exp
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Hiring Manager
Mrigank Bhushan (He/Him)
Insider Connection @Academian Inc
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Responsibilities
Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and objectives to ensure satisfaction and retention.
Project Coordination: Collaborate with internal teams to oversee project execution, ensuring timely delivery and adherence to quality standards.
Sales and Business Development: Identify opportunities for upselling and cross-selling services, contributing to revenue growth.
Reporting and Analysis: Prepare regular reports on account performance, client feedback, and project outcomes; analyze data to inform strategy and improvements.
Issue Resolution: Address and resolve client inquiries and concerns promptly, acting as an advocate for the client within the organization.
Market Research: Stay informed about industry trends, competitor activities, and client needs to provide insights for strategic planning.
Qualification
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Required
Bachelor's degree in business, Marketing, Education, or a related field.
3+ years of experience in account management or a client-facing role, preferably in the EdTech or education sector.
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
Excellent organizational skills, with the ability to manage multiple accounts and projects simultaneously.
Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
Problem-Solving Skills: Ability to think critically and develop creative solutions to meet client needs.
Preferred
Experience in Education: Familiarity with educational content, curriculum design, or instructional technology.
Sales Experience: Proven track record of meeting or exceeding sales targets is a plus.
Company
Academian Inc
Academian is a trusted and mission-driven education technology services partner specializing in digital engineering and creating impactful learning.
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
