137 applicants
ACU-Serve Corp. · 2 days ago
Account Manager
United States
Full-time
Remote
Mid Level
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Responsibilities
Work as the lead point of contact for all matters specific to a client account
Maintain and build strong, long-lasting relationships
Assist with challenging client requests or issue escalations as needed
Identify new business opportunities with existing clients and escalate
Solicit employee feedback and respond timely to the clients and staff
Identify and address problems and opportunities for the company
Ensure client work is completed on time
Determine company needs and connect departments or groups to work together to solve problems
Collaborate with leadership for onboarding of new clients and projects for existing
Collaborate with team members to ensure seamless business execution, reinforce positive morale, and uphold company values
Consult with trainers, other managers, and executive leadership
Proactively solve problems and provide timely resolution to ensure minimal impact on the company and its clients
Work on multiple projects simultaneously and adapt to changing priorities
Meet multiple project deadlines while maintaining accuracy and attention to detail
Display commitment to quality service through appropriate follow-through, urgency, and persistence
Help promote a company culture that encourages top performance and high morale
Perform other duties as assigned
Qualification
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Required
Proven work experience as an AR Specialist or relevant role
Demonstrate the ability to communicate, present and influence leadership at all levels of an organization, including executive level management
Experience delivering client-focused solutions to customer needs
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Claims, Clarity and Smartsheet
Strict adherence to company philosophy/mission statement/vision and goals
Excellent interpersonal skills and communication with all levels of management and employees
Critical thinker who can analyze situations and make decisions that support company goals and help to solve problems
Strong verbal skills with a mix between soft and hard skills
Strong motivational and listening skills
Strong written communication skills
Strong project management skills with the ability to help coordinate multiple projects
Organized and able to create multiple timelines and schedules
Able to multitask, prioritize, and manage time efficiently
Able to analyze for positive results
Company
ACU-Serve Corp.
ACU-Serve Corp. is an outsourcing company offering HME, DME, infusion outsourcing, and auditing services.
Founded in 1993
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Lovell Minnick Partners
2023-10-19Private Equity· Undisclosed
Recent News
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