Digital Direction · 18 hours ago

Account Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Responsibilities

Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.

Engage internal resources and support personnel to provide an exceptional customer experience.

Leverage the broader sales resource eco-system to drive high impact opportunities.

Work with urgency through all aspects of the sales cycle through closing.

Maintain updated sales stages and accurate notes in Microsoft Dynamics CRM. Create and maintain account plans as required.

Provide monthly client activity reports to all account stakeholders. Forecast and commit monthly sales volume accurately. Utilize reports to align contract objectives with deliverables.

Attend assigned meetings and in all company training requirements.

Clear, concise, documented communications both internally and externally.

Be considered 'Trusted-Advisor' to our clients on a daily basis.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecom experienceSales experienceNegotiating carrier contractsTelecommunications industry knowledgeVoice/data/internet applicationsNetwork topologyEthernetMPLSSDWANVPNSIPTDM VoiceData CenterCloud SolutionsManaged ServicesUCaaSClient relationship buildingOrganized approach

Required

10+ years sales telecom/technology experience

Strong understanding of voice/data/internet applications, communications technology, and network topology. Ethernet, MPLS, SDWAN, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Managed Services, UCaaS.

High-level understanding of the diversity of carriers, their rates, and their geographic representations.

Requires an advanced level of experience negotiating carrier contracts.

Solid understanding of technical terminology related to telecommunications carrier products & services.

Must have an advanced understanding of telecommunications industry and sales cycles.

Self-motivated, pro-active, results-oriented telecom/network professional with the ability to work within a team environment.

Strong communication, written and formal presentation skills.

Advanced sales experience in a similar inside/outside role.

Experience selling into large complex Enterprise accounts. Large complex multi-location account experience needed.

Prepared, organized and planned approach to daily business pursuits.

Work hand in hand with Operations, be able to work effectively in a team-approach.

Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.

Ability to travel and meet with clients when needed.

Work daily with integrity. Aggressively manage telecom! Customer ALWAYS comes first.