Exodus · 3 hours ago
Account Manager
United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Proactively manage the success of our B2B2C partners, delivering consistent value and ensuring high satisfaction with our products.
Build and nurture relationships across all levels of our partners' organizations, from Developers to C-Suite executives.
Develop deep product expertise to identify and recommend cross-sell opportunities for additional B2B2C products.
Collaborate with Product teams to analyze adoption and revenue data, identifying areas for growth and increased customer engagement.
Qualification
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Required
3+ years of experience in Account Management or Customer Success, preferably in crypto or Web3.
Proven track record in driving customer retention, satisfaction, and growth.
Experience working with C-suite and technical customer personas (e.g., Developers, Engineers, etc.).
Naturally curious, with a demonstrated history of thinking creatively to solve problems.
Strong ability to manage customer issues with poise and diplomacy.
Willingness to travel for conferences and in-person meetings as needed.
Passion for helping customers realize maximum value from their partnerships with Exodus.
Preferred
Experience with international partnerships or B2B2C environments.
Deep knowledge of the crypto/Web3 landscape.
Company
Exodus
Exodus gives blockchain asset investors a platform to secure, exchange and manage wealth inside one application.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$110MKey Investors
Alameda ResearchGoogle
2022-01-01Series Unknown· $50M
2021-04-14Initial Coin Offering· $60M
2015-01-05Undisclosed· Undisclosed
Leadership Team
Veronica McGregor
Chief Legal Officer
Recent News
2024-11-09
2024-11-07
2024-05-24
Company data provided by crunchbase
