Filter Services Inc ยท 2 weeks ago
Account Manager
Des Plaines, IL
Full-time
Onsite
Entry Level
1+ years exp
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Responsibilities
Serve as the main point of contact in all matters related to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain and grow existing customer revenue
Receive purchase orders on time.
Support outside sales in customer acquisition and Sales Funnel.
Regularly follow up on quotes and maintain high customer touch frequency.
Upsell and provide alternate quotes or solutions.
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Qualification
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Required
1-2 Years of Customer Service and/or dispatch experience
Knowledge of customer service principles and practices.
Proficiency with common customer success and customer relationship management software, such as Salesforce or NetSuite
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, etc.
Excellent communication skills (verbal and written).
Initiative, stress tolerance, and a strong will to succeed.
Ability to Multitask and excellent organizational skills.
Preferred
2 or 4-year degree preferred in related field or relevant work experience
Benefits
Dynamic Team Environment: Engage and grow in a vibrant and collaborative team setting that encourages continuous learning and development.
Work-Life Balance and Family Orientation: Be part of a company that highly values work-life balance and nurtures a family-oriented culture, promoting a fulfilling professional and personal life.
Cell Phone Expense Reimbursement: Receive reimbursement for cell phone expenses, ensuring seamless communication and connection with our valued customers.
Comprehensive Benefits Package: Access a comprehensive benefits package encompassing medical, dental, disability and life insurance coverage, prioritizing your health and security.
Secure Financial Future: Participate in our safe harbor 401k retirement plan, an opportunity to save for the future and build financial stability.
Company
Filter Services Inc
FSI is a regional leader that locally maintains inventory for your HVAC filtration products, supplies all Industrial Products, and provides the highest quality filter change-out service at an affordable cost.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Piyush Jesrani
Founder
Company data provided by crunchbase
