Fort Health · 1 day ago

Account Manager

Full-time

Remote

Entry, Mid Level

$55K/yr - $55K/yr

2+ years exp

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Responsibilities

Client Relationship Management: Develop and maintain strong relationships with clients in the behavioral health sector, understanding their needs and ensuring their satisfaction with our services.

Service Delivery: Coordinate with internal teams to ensure that clients receive high-quality behavioral health services. Address any issues or concerns promptly and effectively.

Account Management: Manage a portfolio of client accounts, ensuring that all contractual obligations are met and that clients are satisfied with our services.

Business Development: Identify opportunities to expand services within existing accounts and secure new business opportunities. Work with the sales and marketing teams to develop strategies for growth.

Reporting and Analysis: Monitor and report on key performance indicators (KPIs) for client accounts. Use data to make informed decisions and recommendations for service improvements.

Training and Support: Provide training and support to clients on the use of our services and products. Ensure that clients are fully aware of the benefits and capabilities of our offerings.

Compliance: Ensure that all activities are conducted in compliance with relevant regulations and standards in the behavioral health sector.

Problem Solving: Address and resolve any issues or concerns raised by clients in a timely and professional manner.

Qualification

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Behavioral Health ServicesAccount ManagementCRM SoftwareHealthcare Regulations