Franke Group · 2 days ago

Account Manager

Atlanta, GA

Full-time

Onsite

Entry, Mid Level

1+ years exp

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Insider Connection @Franke Group

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Achieve sales growth targets and market share gains.

Develop and maintain relationships with assigned key customer contacts and corporate decision-makers.

Defend organization from competitors and provide feedback on the competitive landscape.

Establish and execute executive review processes with senior managers and regional stakeholders.

Prepare and communicate monthly progress reports on business development.

Coordinate and communicate results of new product field testing and address performance issues.

Investigate and resolve customer-initiated issues related to product functionality and service levels.

Serve as a liaison between customers and company divisions.

Attend and coordinate customer and industry-related trade shows and conventions.

Perform other duties as assigned.

Qualification

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Computer SkillsMS WordMS ExcelPPTPBSProblem SolvingCustomer ServiceSalesMarketingLanguage SkillsReasoning Skills

Required

Customer Service-Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems

High Language Skills-Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Intermediate Mathematical Skills-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

High Reasoning Skills-Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills-MS Word, MS Excel, PPT, PBS

Minimum Associate’s Degree, Bachelor’s Degree preferred;

Minimum one (1) year prior work experience;

Or equivalent combination of education and experience