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Company

Indorama Ventures: Indovinya · 6 hours ago

Account Manager

Ohio, United States

Full-time

Remote

Mid Level

3+ years exp

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Chemicals

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Responsibilities

Drive revenue growth by identifying growth opportunities in strategic segments.

Work to achieve and exceed sales targets, regularly reporting on progress and key performance metrics.

Negotiate pricing, terms, and contracts in collaboration with the sales and leadership teams.

Stay informed on industry trends, market conditions, and competitor activities to identify new business opportunities.

Regularly communicate insights and feedback from clients to help shape product development and marketing strategies.

Develop and maintain strong relationships with key partners, ensuring high levels of customer satisfaction and loyalty.

Act as the primary point of contact for assigned accounts, addressing customer inquiries, resolving issues, and coordinating with internal teams to meet client needs.

Understand the specific chemical products and solutions each client requires and provide tailored recommendations to meet their business objectives.

Collaborate with the sales, technical, and product teams to ensure successful project implementation and customer satisfaction.

Coordinate with logistics and supply chain departments to ensure timely delivery and availability of products.

Develop account plans to outline strategic initiatives, sales goals, and action items for each key client.

Conduct regular business reviews with clients to ensure ongoing satisfaction and discover potential areas for further collaboration.

Address any issues or challenges that may arise during the course of business and work with internal teams to resolve them in a timely and professional manner.

Proactively identify potential problems and propose solutions to minimize impact on client relationships.

Qualification

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Account ManagementSales GrowthB2B SalesChemical Industry KnowledgeCRM SoftwareMicrosoft Office Suite

Required

Minimum of 3–5 years of experience in account management, sales, or business development, preferably within the chemical distribution space, or related industries.

Proven track record of managing B2B accounts and driving sales growth.

Bachelor’s degree in chemistry, chemical engineering, business, or a related field. Relevant work experience may be considered in lieu of a degree.

Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.

Excellent problem-solving, negotiation, and organizational skills.

Ability to work independently and collaboratively within a team environment.

Proficient in CRM software, Microsoft Office Suite, and other relevant tools.

Knowledge of the chemical industry, including products, regulations, and market dynamics, is highly desirable.

Willingness to travel as required to meet with clients and attend industry events.

Strong analytical skills with the ability to interpret customer data and trends.