47 applicants

Company

Original Job Post

Insidesource · 2 days ago

Account Manager

San Francisco Bay Area

Full-time

Hybrid

Mid Level

$95K/yr - $115K/yr

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Insider Connection @Insidesource

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop and nurture client relationships to align business requirements and increase revenue opportunities.

Maintain a comprehensive understanding of client needs, goals, and satisfaction criteria.

Act as the single point of contact for coordination and execution of activities.

Ensure end-to-end client experience and satisfaction.

Provide timely responses to customer requests and generate weekly status reports.

Manage sales forecast, produce plans, and develop specifications.

Deliver responsible close of sale requirements and ensure client satisfaction throughout project life cycle.

Oversee IS implementation of all client projects, work orders, and service requests.

Review work plans, schedules, and logistics, and oversee work of team members.

Attend project and construction meetings, provide exceptional leadership, and partner with New Business Development/Account Executives.

Manage positive interactions of internal and external teams, manifest organizational standards, provide mentorship, and encourage team growth.

Travel may be required, attend industry events regularly.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project managementMicrosoft officeAdobe systemsMarketing materialsCopy editingGrammarSpellingPunctuationBig picture thinkingIntegrationDealer environmentAEC environmentContract furniture industryRFPsProduct knowledgeProduct specificationProblem solvingHard workingOral communicationWritten communicationOrganizational skillsTime managementInterpersonal skillsCollaborative skillsCritical thinkingCreativeLeadershipAdaptability

Required

Outstanding project management/organizational skills – ability to manage multiple projects with minimal direction; ability to collaborate under tight deadlines in a team environment

Proficiency in Microsoft Office (Excel, Teams, Word, Outlook, Power Point), Adobe Systems (Photoshop, InDesign) Core, hubspot and Miro

Eye for design and layout of marketing materials

Solid skills in copy-editing, grammar, spelling and punctuation

Excellent and effective at oral and written communication

Strong organizational, analytical and administrative skills

Ability to see the big picture and integrate into day-to-day tasks and activities

Understanding of the complexities required to thrive in the dealer and/or AEC environment

Excellent time management skills

Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments

Must be a self-starter, critical thinker, collaborative and creative

Ability to lead and inspire cross functional players

Contract furniture industry experience strongly preferred including: