LeadVenture® · 22 hours ago
Account Manager
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Digital MarketingE-Commerce
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Responsibilities
Act as the primary point of contact between IRV and our client.
Provide the highest level of customer service, primarily via phone, email, and web meetings.
Provide consultative marketing assessments and offer comprehensive marketing solutions.
Uncover clients’ goals and proactively provide marketing solutions that address clients’ needs.
Aid in the effective implementation of marketing strategies to help dealers sell, service, and retain customers.
Monitor and report on client campaign effectiveness.
Work closely with various departments to ensure all campaign deliverables are executed on deadline.
Ensure all projected revenue is accounted for each month.
Become a SME on all company products (within the first 90 days of employment).
Provide support on new projects and services as the company evolves and grows.
Work well as a team player and independently.
Maintain and uphold all internal processes and procedures.
Proactively seek to improve tasks and meet company goals.
Be a self-starter, and work well under pressure while meeting deadlines.
Able to work remotely on camera via web calls and develop rapport with clients.
Detail oriented, punctual and professional.
Qualification
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Required
Minimum 3 years' professional experience - specifically in a consultative, account management, and/or client retention role
Demonstrated public speaking and presentation abilities
Superior relationship-building skills
Proficiency in Microsoft Office products
Excellent verbal and written communication skills
A self-starter mind-set, and work well under pressure while meeting deadlines
The ability to work remotely on camera via web calls and develop rapport with the clients
A history of being detail oriented, punctual and professional
Preferred
Bachelor Degree in related field
Experience in Marketing, Agency and/or Media Sales