139 applicants

Company

Original Job Post

Leanpath · 2 days ago

Account Manager

Beaverton, OR

Full-time

Hybrid

Mid Level

3+ years exp

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Culture & Values

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Responsibilities

Serve as the point person to clients, overseeing and managing the account’s success.

Maintain meticulous customer records including contract terms, device configurations, and import shipments.

Evaluate food waste prevention program success collaboratively with clients, focusing on program improvements.

Develop new business opportunities by understanding customer needs and recommending LeanPath products and services.

Ensure client goals are met, providing detailed ROI and utilization analysis reports.

Monitor changes in client strategy and leadership, building strong relationships within the organization.

Lead the scoping, quoting, creation, and presentation of statements of work for customer projects.

Monitor client satisfaction, analyze outcomes, and prepare ongoing results analyses.

Bring creative solutions to continuously improve customer experience and growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account managementConsultingSaaSData analyticsRelationship buildingProject managementPerformance metricsMicrosoft OfficeGoogle WorkspaceVideo conference solutionsCRMSalesforce.comProblem-solvingHard-workingPositive attitudeDiplomaticProfessional presence communicationCorporate Foodservice OperationsPresentationTraining

Required

Bachelor’s Degree (or equivalent)

A minimum of 3 years of experience in account management or a related consulting/sustainability role

Experience working for a SaaS / data analytics company

Proven experience building strong relationships with clients, specifically senior level customers, through a responsive, consultative, values-driven approach

Mission-aligned with Leanpath sustainability and food waste goals, while comfortable working in a for-profit, commercial environment

Strong project management skills with meticulous attention to detail across multiple internal and customer systems

Experience managing and monitoring performance metrics across account portfolios

Excellent verbal and written communication skills

Energetic, positive, diplomatic, professional presence

Fully proficient with Microsoft Office applications and web-based tools such as Google Workspace

Comfortable with video conference solutions (like Teams)

Working within a CRM system (ideally Salesforce.com)