OTTO Quotes · 2 days ago
Account Manager
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Responsibilities
Provide day to day support and escalation to upper management
Serve as primary point of contact for clients, building and maintaining relationships
Collaborate with internal teams to deliver solutions that meet client requirements
Develop proposals and negotiate contracts to achieve sales targets and contribute to overall business growth
Address client inquiries and resolve issues promptly
Analyze data to identify trends and opportunities for improvement while providing insights and recommendations to optimize client strategies
Continuously assess and refine strategies based on performance and feedback
Share insights and feedback with internal teams to improve customer experience
Stay informed about industry trends, market conditions, and competitor activities by conducting market research to identify new opportunities
Serve as an advocate for client/prospective client needs and collaborate with other team members to offer solutions to clients and ensure satisfaction
Qualification
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Required
Customer service focused
Detail oriented
Well organized
Self-motivating
Personable
Knowledge of digital media
Account management
Business development in the lead generation space
Preferred
Ambitious go-getter
Natural relationship builder
Analytical approach to identifying and solving issues
Comfortable talking to people at networking events
Comfortable in a competitive environment
Ability to multi-task, organize and prioritize
Benefits
Medical, Dental, Vision benefits
401K with employer match
Wellness Initiatives
Sabbatical Leave
Summer Fridays